Read Sainsbury's - Holborn SSC 131 Reviews Summary 2025

Aman Aman rated Sainsbury's - Holborn SSC 1 stars

3 months ago

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I am writing my last 2 days ago experience disappointment and frustration with the service I received at Hayes Lombardy store on Friday, April 18, 2025. I visited your store and purchased some chocolate eggs that had a fixed price of £3.45 with Nectar points. However, when I went to pay, on the till comes up the full price of £11.75, Then I ask one of the staff member , I don't know her name, she was there at self checkout, she is an Asian lady around 40/ 45 years old and of short stature, she responded rudely and unprofessionally. She implied that if I couldn't afford the full price, I shouldn't have brought the item to the checkout. Her tone and language were unacceptable, and I felt disrespected as a customer. I showed her the price tag, and she claimed that the staff might have fixed the wrong price tag but she can't do anything because it's not her job she said to me ruddy .I found this excuse unsatisfactory, especially since the item was clearly labeled. When I escalated the issue to the manager, I was met with further disregard and unprofessional behavior.When I showed her picture of the product,how it was displayed wrong tag ,manager refused to change the price or give me my money back .The manager dismissed my concerns and didn't apologize for the staff member's behavior. Sainsbury's running a business with wrong price tag so client buy .must say well done for this scam:( I am extremely disappointed in the way I was treated, and I believe that Sainsbury's staff should be trained to provide better customer service. I hope you will take my complaint seriously and take necessary actions to address the issues I've raised. I think so, what's going on in Sainsbury's, it's call scamming, by the way, just fixed low price and when customer bring items then staff start insulting like why you bring these chocolates if you can't afford, it's was my worst experience with Sainsbury's Details: - Store: Sainsbury's Lombardy - Date: Friday, April 18, 2025 - Time: 08:54am - Product: Chocolate eggs - Staff member: Asian lady, around 45 years old, short stature recipe number: 18APR2025 , #3402

cris morgan rated Sainsbury's - Holborn SSC 1 stars

4 months ago

We ordered a fresh turkey some three weeks ago. They were advertised on the Sainsbury's website as available. This morning, Easter Saturday, I have been informed that there is to be NO turkey. The whole family were coming together tomorrow to celebrate Easter over a turkey dinner. How late is this notification? I have phoned around various butchers and managed to locate what we want but this should not be the case. Ordering a product with three weeks notice should be available on the day we were having the delivery. I used to shop weekly with Sainsbury's but I stopped because of the unreasonable amount of items removed from my order due to non availability. Sainsburys products are good but the service is chronic.

Eda CALIN FIGEN rated Sainsbury's - Holborn SSC 5 stars

4 months ago

"I have heard whispers that Sainsbury’s will give away free food. I have carved these words everywhere, and though you already know it, I shall speak but this one truth: I am nothing — born from nothingness — and from the abyss I proclaim to you that in 2028, Sainsbury’s shall stand as the unrivaled number one across the UK. Even if cheaper markets exist, they will not prevail, for this destiny is unshaken. All will know it, and all will speak it. The hour draws near; time itself is the voice of all things."