Saigon Shack Reviews
Rated 4.4 based on 2520 Reviews
Vietnamese Restaurants in New York
114 MacDougal St, New York, NY 10012, United States
Published on
January 22, 2024
Last updated
July 10, 2025
Saigon Shack appears to have a solid reputation among its clientele, primarily for offering delicious, generously portioned, and fairly priced Vietnamese food. Several reviews praise the quality and authenticity of dishes like the Lemongrass Chicken Bun, spicy short rib pho, pork chops, and various pho options indicating a consistently positive culinary experience. While its cozy setting in bustling NYC is appreciated, the limited availability of parking is a recurring logistical concern. However, the restaurant's popularity can lead to lines and wait times, which may be a testament to its gastronomic appeal rather than a deterrent. One point of customer service noted was the efficiency in handling crowds and quick serving time, although a more personable check-in by staff during the meal could enhance the dining experience. The cash-only policy is mentioned multiple times, suggesting it could pose an inconvenience for some diners, despite alternative QR code payments potentially being available.
Yes, Saigon Shack offers gluten-free options such as the Saigon Shack Pho and Brisket Pho, catering to customers with dietary restrictions.
Saigon Shack primarily operates as a cash-only establishment. However, it has been mentioned that payment via QR code might also be available.
Due to its popularity, customers often experience a queue, particularly during peak dining hours. Wait times can vary but generally move quickly, with an average reported wait of around 15-20 minutes.
Vietnamese eats provider where pho & banh mi are popular, as are sweet potato fries & Thai coffee.
