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Run Charlie Ltd Reviews

Rated 4.5 based on 16 Reviews

Clothing Stores in Preston

Business Park, Unit 6 D'Urton Ln, Preston PR3 5LR

Published on
September 22, 2025
Last updated
September 22, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Run Charlie Ltd's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Run Charlie Ltd?

shipped quickly and order communication was great

order placed easily

Fantastic customer service Run Charlie !

answered promptly. Thank you!

so nice to speak to a real person .

rectified the issue promptly

prices are amazing.

delivered (to my neighbour as I didn't hear the doorbell) the following morning

one can't get any better than that for speedy service

answered my queries before I placed the order

Trustguide extracts key phrases from reviews about Run Charlie Ltd and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 22, 2025, 16 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Run Charlie Ltd's publicly available reviews View source

Jo Westwood rated Run Charlie Ltd 5 stars
11 months ago
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Was searching for a specific waterproof coat online, not only did Run Charlie have it at the best price (by far!), they also shipped quickly and order communication was great. Will definitely look to them again for outdoor gear and sportswear. Plus it always feels so much better to give your money to a small business than a big corporation. Really pleased I found you RC!
claire harrington rated Run Charlie Ltd 5 stars
6 years ago
Absolutely fantastic service from Run Charlie!! Order placed easily, email to say delivery in 2 days and a name of a member of staff to contact if there were any problems. Then received an email from Royal Mail the day before delivery to say that delivery was going to be attempted the next day AND another email the day of delivery, cannot recommend them enough. Fantastic customer service Run Charlie ! Keep it up. The coat that I ordered is also top quality, true to size and very good quality. Would definitely order again
janet pouso rated Run Charlie Ltd 5 stars
6 years ago
Great service from this company! My trousers were just what I wanted, and at a very price. I had a query during the process, and it was answered promptly. Thank you!

Reviews Summary

Run Charlie receives consistently positive feedback as an online retailer for outdoor gear and sportswear, particularly noted for its prompt deliveries, clear communication, and standout customer service. Reviewers appreciate transparent order updates, proactive notifications, and personalized service, such as offering a staff contact for delivery queries. While a few customers mention order or sizing issues, resolution is quick and handled by real people, enhancing user satisfaction.

The most frequent themes in the reviews include fast shipping, accessible and responsive communication, easy ordering, and competitive pricing. Customers highlight direct assistance with sizing, rapid handling of mistakes, and clear updates throughout the purchasing and delivery process. Product quality and accuracy—especially with outdoor jackets, coats, and walking shoes—are praised, as is the convenience of supporting a smaller business. There is also emphasis on the personable approach, from staff phone support to specific email updates.

Overall, Run Charlie is regarded as a highly dependable and well-organized online retailer for outdoor clothing and sportswear. The business’s attention to communicative service, swift issue resolution, and focus on both product pricing and quality cements a strong reputation among customers in the region. This reputation is driven by repeat purchase intent and public recommendations rooted in consistently positive experiences.
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Frequently Asked Questions About Run Charlie Ltd

How quickly does Run Charlie dispatch orders?

Based on customer reviews, orders are typically processed and shipped promptly, often with next-day dispatch and delivery updates. Many customers report receiving their items within one or two days of placing an order.

Does Run Charlie provide help if I have questions about sizing or returns?

Yes, reviews indicate that Run Charlie staff are available to discuss sizing questions by phone or email and offer clear guidance on returning products if necessary, making the process straightforward.

What communication can I expect after placing an order with Run Charlie?

Customers receive multiple email updates regarding their order status and delivery timing. Detailed notifications from both Run Charlie and shipping partners are sent to keep customers informed throughout the process.

About Run Charlie Ltd

Clothing Stores
Run Charlie is an online retailer specializing in outdoor gear, sportswear, and clothing. The company offers a selection of products including jackets, coats, trousers, and walking shoes through its digital platform, targeting customers searching for both quality and value in outdoor apparel and accessories.

Orders are placed online, with the company providing email updates on delivery status, as well as direct customer support for inquiries or issues. Run Charlie manages logistics from processing and shipment through to order tracking, and supports returns and size assistance through responsive communication and personalized service.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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