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Rumor Has It Day Spa Reviews

Rated 4.1 based on 339 Reviews

1911 Taylor St C, Houston, TX 77007, United States

Spas | Houston, TX

Published on
July 5, 2024
Last updated
July 5, 2024

Reviews Summary

Rumor Has It Massage, Nail, Day & Med Spa appears to offer a mix of satisfactory and unsatisfactory experiences to customers based on the provided reviews. A recurring theme is the appreciation for the technical skills of specific staff members, particularly in manicures, pedicures, and massage services. Customers have highlighted Ronald's massage expertise and the nail technicians' ability to produce desired results, including specialty nail art for children. Clientele also express satisfaction with the spa's comprehensive service offerings and affordability. However, the experiences are tainted by incidents concerning hygiene, customer service, and administrative issues. Complaints about unclean conditions, such as mold on air vents and ceilings, and unsanitary practices during services, notably damage the spa's reputation. Additionally, communication problems are reflected in reviews citing lack of response to customer queries, and concerns are raised about billing practices and the ambiance, with one referring to the establishment as 'the beer joint of salons.' These factors contribute to a polarized perception of the establishment, indicating inconsistency in service quality and customer care.
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What Customers Are Saying About Rumor Has It Day Spa?

everyone took such good care of me

most incredible massage I have ever had

very gracious and was indicative of just how professional

best massage therapist ever

Jess was awesome & super friendly

Mold on air vents and ceilings

worst mistake

She had her personal phone mixed with all the tools

Trustguide uses AI to extract key phrases from reviews about Rumor Has It Day Spa and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Rumor Has It Day Spa's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%

Rumor Has It Day Spa Ratings

5

As of Based on 339 revies as of Jul 05, 2024

Rumor Has It Day Spa Score

70%

As of Based on 339 revies as of Jul 05, 2024

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Customer Reviews

As of Jul 05, 2024, 339 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of Rumor Has It Day Spa's publicly available reviews View source

Imani Bordeaux rated Rumor Has It Day Spa 5 stars
4 weeks ago
This is the best manicure I have gotten in a while! They are perfect, my technician took her time and made sure each nail looked just right! I’ll be coming back :)
daniell graves rated Rumor Has It Day Spa 5 stars
2 months ago
Did couples massage with my Mama for a birthday present. They opened early to accommodate us on a date they had already been booked for a spa party. Ronald is SO amazing. This is the best massage I have ever had. He is very thorough and was sure to ask as we went along, if the pressure was good or how it was feeling. Super calming. Super service. I can’t wait to recommend him to my friends and family. He was WONDERFUL!!
Jessica Flores rated Rumor Has It Day Spa 5 stars
2 months ago
Yesterday was my first time getting services done at this salon and I left very happy. The facility was nice, and the staff was super friendly. I loved the overall experience. Sheila did my pedi and took her time and we chatted the whole time. She was very personable and made me feel so relaxed. Lexi did my full set and it was my first time getting a stiletto nail and they came out awesome. They were very attentive and made me feel welcomed. The receptionist sat me down right away and always came to make sure I was doing ok and refilled my drinks without me asking. I really loved it and I highly recommend Rumor Has It.

Frequently Asked Questions About Rumor Has It Day Spa

Are the services at Rumor Has It Massage, Nail, Day & Med Spa suitable for all ages?

Yes, the services are catered to a wide range of clientele, including children, as evidenced by reviews mentioning personalized treatments like specialized nail art for young clients.

Does the spa offer comprehensive packages and how do clients rate their value?

Rumor Has It offers spa day packages that are considered highly affordable, providing multiple services such as massages, manicures, and pedicures. Customer feedback generally suggests that the packages are a cost-effective way to experience multiple treatments.

Have there been concerns raised about the hygiene and safety practices at Rumor Has It?

Some reviews have highlighted concerning issues related to hygiene, such as the presence of mold and unclean workstations. Potential customers should be aware and inquire about the spa's cleanliness and safety measures before booking an appointment.

About Rumor Has It Day Spa

Spas
Organic Spa offering advanced Massages/Facials/Body Wraps/Waxing/Lashes/Nails/Acrylic/Dipping
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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