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Riviera Spa - Uptown Knox Travis Walk Reviews

Rated 4.7 based on 630 Reviews

4514 Travis St #105, Dallas, TX 75205, United States

Spas Dallas

Published on
March 24, 2024
Last updated
June 17, 2025

Reviews Summary

The overall sentiment in the customer reviews for Riviera Spa is distinctly positive. Reviewers consistently mention staff members by name, such as Marco, Cynthia, Tia, and Chloe, highlighting personalized care and attention to individual client needs. Many comments emphasize walking away relaxed, energized, and satisfied with tailored services. While minor criticisms appear, such as issues with the birthday gift email or relaxation room noise, these are rare and often promptly addressed by staff.

Recurring themes include expertise of massage therapists, clean and well-maintained facilities, clear communication, and personalized focus during treatments. Patrons appreciate the range of amenities, such as refreshments and multiple treatment options, as well as the professional yet welcoming attitude of the team. The spa’s handling of occasional issues, such as quick follow-up calls and willingness to accommodate, stands out.

Overall, Riviera Spa has established a strong reputation in its region for thorough professionalism, skilled therapists, and a relaxing environment. Reviewer feedback underscores consistent high standards and successful issue resolution, supporting its reputation as a reliable day spa.

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What Customers Are Saying About Riviera Spa - Uptown Knox Travis Walk?

always relaxing

everything couldn't of been more relaxing and perfect

Their willingness to make things right

immediate relief

service from start to finish was excellent!!!

kindest/calmest presence

left feeling totally relaxed and refreshed

definitely coming back and requesting for Marco

Such a great experience

so relaxing

Trustguide extracts key phrases from reviews about Riviera Spa - Uptown Knox Travis Walk and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Riviera Spa - Uptown Knox Travis Walk's customers had a positive experience.

Positive
90%
Neutral
10%
Negative
0%

Riviera Spa - Uptown Knox Travis Walk Ratings

5

As of Based on 630 revies as of Mar 24, 2024

Riviera Spa - Uptown Knox Travis Walk Score

90%

As of Based on 630 revies as of Mar 24, 2024

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Customer Reviews

As of Jun 17, 2025, 630 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Riviera Spa - Uptown Knox Travis Walk's publicly available reviews View source

Cissy Detcheva rated Riviera Spa - Uptown Knox Travis Walk 5 stars
2 months ago
Have been to Riviera multiple times through the years and find the experience always relaxing. Marco is absolutely the best. My stress tends to accumulate in the shoulders and Marco is the first masseuse I have had that focuses on areas as client requests. This last time, I needed mostly shoulders, and this is what Marco focused on. First time in my life, I walked out of a massage super energized, rather than ready for a nap. If you are looking for a great massage, go see Marco!

Frequently Asked Questions About Riviera Spa - Uptown Knox Travis Walk

Are specific client needs and focus areas addressed during treatments?

Yes, reviewers mention that therapists at Riviera Spa pay close attention to clients’ areas of concern and adapt sessions accordingly, ensuring a personalized experience targeting requested zones like shoulders or neck.

Is the relaxation environment maintained and amenities provided?

Customers highlight that the spa is kept clean and calm, with a relaxation room, water, mimosas, and champagne available. Some suggest clearer policies on quietness in shared spaces, but overall, the environment is positively described.

How does Riviera Spa handle booking issues or communication lapses?

Occasional communication issues, such as missed birthday gift emails, may occur. However, staff are noted for following up promptly to resolve concerns and accommodating clients’ needs to ensure satisfaction.

About Riviera Spa - Uptown Knox Travis Walk

Spas
Riviera Spa is a wellness center that specializes in massage therapy, facials, and a variety of spa treatments such as flotation experiences and infrared sauna sessions. The company operates as a physical, in-person day spa providing both individual appointments and packages for relaxation and wellbeing.

The spa is staffed by licensed professionals who personalize services, often accommodating client preferences and targeting specific treatment areas. The facility offers amenities like a relaxation room, complimentary beverages, and well-maintained spaces. Bookings can be made for individual sessions or through membership for ongoing treatment access.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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