Renova Laser Hair Removal & MedSpa appears to have a predominantly positive reputation based on customer feedback. The company is often commended for its reasonable pricing, especially their full body deal, and the option for reasonably priced touch-ups. Customers appreciate the well-trained, friendly, and professional staff who avoid pushy sales tactics and focus on customer needs. Notably, the reference to their no-nonsense approach and emphasis on educating customers on packages and treatments suggests a commitment to transparency. However, some inconsistencies in customer satisfaction emerge, including experiences of no results after several sessions and poor customer service, particularly around the refund process. The competence of individual technicians, like Jessica, is highlighted, indicating that the effectiveness of treatment may largely depend on the skill and approach of the technician.
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very positive results
staff are very well trained, friendly and professional
very satisfied with the results
lasting hair removal without residual patches of hair
tell a difference in my hair growth after one treatment
provided excellent and courteous service
always so nice, informative and very thorough
pleasant and professional experience
impressed with my laser hair removal results
literally the worst
no integrity and will take your money
