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Pure Spa & Beauty
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Pure Spa & Beauty Reviews

Rated 4.5 based on 8 Reviews

National Exhibition Centre, Hilton Birmingham Metropole, Pendigo Way, Marston Green, Birmingham B40 1PP

Spas | Birmingham

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Published on
February 10, 2024
Last updated
March 13, 2024
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Reviews Summary

Evaluating the company reputation of PURE Spa & Beauty in Birmingham through the lens of recent customer reviews reveals a predominantly positive outlook. Customers frequently praise the relaxing environment and the quality of massages and facials, often noting the professionalism and friendliness of the service providers. The spa facilities are acknowledged as a significant draw, with the introduction of a reasonable fee for use being well-received. This acceptance indicates a perceived value-for-money proposition amongst guests, particularly those staying at the associated hotel. These elements cumulatively contribute to a persuasive narrative that PURE Spa & Beauty is a commendable establishment for individuals seeking relaxation and professional spa services.

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What Customers Are Saying About Pure Spa & Beauty?

Trustguide uses AI to extract key phrases from reviews about Pure Spa & Beauty and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Pure Spa & Beauty's customers had a positive experience.

Positive
Neutral
Negative

Pure Spa & Beauty Ratings

5

As of Based on 8 revies as of Feb 10, 2024

Pure Spa & Beauty Score

As of Based on 8 revies as of Feb 10, 2024

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Customer Reviews

As of Mar 13, 2024, 8 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Pure Spa & Beauty's publicly available reviews View source

Ronke Olusanya rated Pure Spa & Beauty 5 stars
3 months ago
Wonderful back massage and facial. Relaxing environment. Very professional and friendly service. Will definitely go back and perhaps also use spa facilities, which look extensive.
Julie Bellamy rated Pure Spa & Beauty 5 stars
2 months ago
We normally use these facilities when staying at the hotel. They now charge to use, £10 per person which seems very reasonable for the facilities offered
Dr Sarah Robinson rated Pure Spa & Beauty 5 stars
2 months ago
Excellent service. Tasha and Una’s facials for my daughter and I were perfect. Thank you

Frequently Asked Questions About Pure Spa & Beauty

Can guests use the spa facilities without staying at the hotel?

Yes, guests not staying at the hotel are welcome to use the spa facilities; however, PURE Spa & Beauty charges a fee of £10 per person for the use.

What services do customers find most commendable at PURE Spa & Beauty?

Customers frequently praise the quality of the massages and facials, highlighting the expertise of the staff and the relaxing environment.

Is the website an effective tool for exploring services and making bookings?

Some customers have reported issues with the website's usability, so it might be beneficial to directly contact PURE Spa & Beauty for assistance in booking services until the website concerns are addressed.

About Pure Spa & Beauty

Spas
National Exhibition Centre, Hilton Birmingham Metropole, Pendigo Way, Marston Green, Birmingham B40 1PP
Visit website
443302321888

The award-winning spa, PURE Spa & Beauty, has opened within Hilton Birmingham Metropole. You can find us at the Living Well Health Club.Treat yourself to a luxurious spa treatment or an essential beauty pamper. We have something for everyone.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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