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Primark Reviews

Rated 4.2 based on 18474 Reviews

Clothing Stores in Manchester

106 - 122 Market St, Manchester M1 1WA

Published on
March 25, 2024
Last updated
June 16, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Primark's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Primark?

absolutely huge and we had a great time

all my favorite products again

self check out now . Before we used to wait long time .. now its faster

affordable clothing, footwear, and accessories

the queue went down very fast

very affordable, in less than 50 pounds we bought alot of good quality clothes

the price was also very nice 👍🏻

always a bargain and good quality for the price

massive, full, and super busy one

customer service on the tills was excellent

Trustguide extracts key phrases from reviews about Primark and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jun 16, 2025, 18474 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Primark's publicly available reviews View source

Emily Kapllani rated Primark 5 stars
3 months ago
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First time visiting this massive Primark store! There’s a barbers, cafe, vintage store, nail bar and more all INSIDE the Primark! Also it was the first time seeing the Adaptive range that they sell for those who have additional physical requirements, and as an ex-carer, this was an incredible thing to see. It was absolutely huge and we had a great time wandering around to explore the options that aren’t available in the Primark nearer to us. Would definitely recommend a visit.
aromal neo rated Primark 5 stars
a month ago
Like every other primark, this one has a great range of products but what I loved especially was that it got essence cosmetics aisle that had disappeared since wilko shut and I was able to get all my favorite products again at an affordable price. Thanks primark!
Shuk Alka rated Primark 5 stars
a month ago
Great shop, I loved the fact that it’s self check out now . Before we used to wait long time .. now its faster

Reviews Summary

The overall sentiment in reviews for Primark Manchester is highly positive, with visitors consistently noting the store’s vast size, product diversity, and unique in-store amenities like cafes and barbers. Many customers appreciate the inclusive features such as the Adaptive range for individuals with specific needs and highlight affordable pricing. While most feedback is enthusiastic, there is a single observation about customer service feeling less attentive compared to some other stores.

Common themes include the extensive product selection, budget-friendly pricing, and the incorporation of additional conveniences (self-checkout, easy transport links, and kid-friendly cafes). Several reviewers make specific mention of helpful and cheerful staff, improved queue times, and the impressive range of non-clothing items. The Manchester location’s accessibility and amenities appear to set it apart from other Primark branches.

Overall, Primark Manchester is regarded as a leading clothing and variety retailer in the city, offering a broad selection and affordable pricing. Its strong reputation is reinforced by repeat recommendations in reviews, positive remarks about staff, and unique store features that draw both local and visiting shoppers.
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Frequently Asked Questions About Primark

What amenities are available inside Primark Manchester?

In addition to a wide variety of clothing and accessories, Primark Manchester offers in-store amenities such as a café, barbershop, nail bar, vintage shop, and a dedicated section for adaptive clothing. These features are designed to enhance customer convenience and choice during shopping.

Are the products at Primark Manchester affordable?

Yes, reviewers repeatedly mention the affordability of Primark Manchester’s range across clothing, footwear, home goods, and cosmetics. Shoppers note that it is possible to buy multiple good-quality items for under £50.

How busy is the store and what is the checkout process like?

Primark Manchester is described as a large and often busy store. However, customers have observed improvements in wait times due to self-checkout systems and efficient staff at the tills, resulting in faster service, especially during quieter periods.

About Primark

Clothing Stores
Primark Manchester is a large-scale fashion retailer offering a broad range of clothing, accessories, home goods, and specialty items. The store, located in the city centre near Piccadilly Gardens, provides customers with an array of affordable products for all age groups and regularly introduces new ranges to meet diverse needs.

The company operates through a multi-floor physical store model that integrates various amenities, including self-checkout, in-store cafes, a barbershop, a nail bar, and a cosmetic section. The workflow is designed for high footfall, organized product sections, and efficient customer service, with logistics supported by convenient public transport access.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.