AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.

Primark London Reviews

Rated 4.3 based on 37417 Reviews

14-28 Oxford St, London W1D 1AU

Clothing Stores

Published on
January 10, 2024
Last updated
March 13, 2024

Reviews Summary

The overall company reputation of Primark, according to the provided reviews, appears to be quite favorable. Customers are predominantly impressed with the variety of products available across multiple categories, such as men's, women's, and children's apparel, as well as home goods. The affordability of the items is frequently praised, suggesting that Primark offers good value for money. Notably, the presence of additional amenities such as a café and beauty shop enhances the shopping experience, creating a diversified retail environment. Furthermore, the efficient service at checkout during busy hours and the quick movement of long queues, thanks to numerous staff members, are seen as commendable aspects of Primark's customer experience. However, there is a notable critique regarding the disorganization and mess during sales periods, as well as an insufficient number of open tills, leading to long waits, which has resulted in frustration and dissatisfaction for some customers.

Read more

What Customers Are Saying About Primark London?

Trustguide extracts key phrases from reviews about Primark London and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Primark London's customers had a positive experience.

Positive
Neutral
Negative

Primark London Ratings

5

As of Based on 37417 revies as of Jan 10, 2024

Primark London Score

As of Based on 37417 revies as of Jan 10, 2024

Got a busrning question about Primark London?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Mar 13, 2024, 37417 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Primark London's publicly available reviews View source

Eliane Borges rated Primark London 5 stars
4 months ago
This shop is good, you can find a lot of different stuff. It is huge, you must to have time to check because I think it is 3 floors. There are areas to children, boys and girls, women, man and home and more! I liked it. Also they have wi-fi that really help me because my network did not work there and I was able to do a call that was important, and continue to shopping. Other the prices are good and not bad quality! The day I went there was busy! But it was ok! I was surprised that they have a café shop, beauty shop inside!
David Dosunmu rated Primark London 5 stars
a week ago
Easy to locate: big store, wide variety to choose from. Great customer service
Linda rated Primark London 5 stars
a week ago
Loved going shopping here! Got my grandkids clothing. Can't buy T-shirts in the US for 3 pounds like here! Got a huge bag full for less than 50 pounds. Would recommend highly!

Frequently Asked Questions About Primark London

Does Primark offer a variety of products in one location?

Yes, Primark is known for offering a wide range of products including clothing for men, women, and children, as well as home goods, all available across their multi-floor stores.

Are there any additional amenities provided by Primark to enhance the shopping experience?

Primark stores often include additional amenities such as free Wi-Fi, cafés, and beauty shops inside the store to improve the overall shopping experience.

How does Primark handle busy periods and long queues?

Reviews suggest that Primark generally manages busy periods efficiently with quick queue movement, due to the ample number of staff on tills, particularly during sales. However, there are instances where customers have experienced long waits due to an inadequate number of open tills.

About Primark London

Clothing Stores

Discount fashion chain offering clothes and accessories for all ages, plus homewares.

Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
15874408429908719959

How was your experience with Primark London?

People also checked

ArmyKit.com logo
ArmyKit.com

Rated 5 stars

Assembly New York logo
Assembly New York

Rated 5 stars

Capsule NYC logo
Capsule NYC

Rated 5 stars

COS logo
COS

Rated 1 stars

Rogue logo
Rogue

Rated 5 stars

UNIQLO Soho Store logo
UNIQLO Soho Store

Rated 1 stars

Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.