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Primark Reviews

Rated 4.2 based on 5036 Reviews

Albion St, Leeds LS1 5AT

Clothing Stores

Published on
March 14, 2024
Last updated
March 14, 2024

Reviews Summary

The composite of customer reviews suggests Primark is generally appreciated for its affordability and variety of fashion and home goods. Customers particularly praise the value for money offered, noting the clothing and accessories are both stylish and cost-effective. Despite the positive pricing strategy, concerns are raised regarding the quality and durability of some clothing items, such as hoodies and t-shirts, which are described as thin and potentially not long-lasting. The store experience is often highlighted as pleasant due to helpful and friendly staff, efficient queues, and additional amenities like cafes for customer relaxation. However, the frequent mention of messy store conditions suggests a disconnect between the volume of shoppers and the maintenance of store orderliness. Additionally, there is a note of frustration from a customer struggling to find their size, which could indicate stock management issues in catering to a diverse customer base.
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What Customers Are Saying About Primark?

Trustguide extracts key phrases from reviews about Primark and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Primark's customers had a positive experience.

Positive
Neutral
Negative

Primark Ratings

4

As of Based on 5036 revies as of Mar 14, 2024

Primark Score

As of Based on 5036 revies as of Mar 14, 2024

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Customer Reviews

As of Mar 14, 2024, 5036 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Primark's publicly available reviews View source

Neha panchal rated Primark 4 stars
4 months ago
**Scarf from Primark :** I recently purchased a scarf from Primark, and I must say I'm quite pleased with my purchase. The scarf is not only stylish but also affordable. It's perfect for adding a pop of color to my outfits, and the quality seems quite good for the price. I'm happy with this buy! **Hoodie from Primark:** I also bought a hoodie from Primark during my visit. While it was very budget-friendly, I have to admit that the quality isn't the best. It feels a bit thin and might not be the warmest option for colder weather. However, if you're looking for something casual and don't want to spend too much, it could still serve its purpose. **T-Shirts from Primark :** I picked up a few t-shirts at Primark as well. They were reasonably priced, but I did notice that the quality was not exceptional. The fabric seems a bit thin, and I'm not sure how they will hold up over time. They are okay for basic, everyday wear, but I wouldn't expect them to last for ages.
Collins Okeke rated Primark 4 stars
6 months ago
A wonderful massive shop for good clothing products, accessories, and household products that have good value for money. The staff are very helpful. Is a good place for shopping 🛍
Sharon Walker rated Primark 4 stars
6 months ago
Up to date and practical clothing, at reasonable prices. Caters for all ages. Although queues sometimes look long, they go down very quickly. Staff very helpful and friendly.

Frequently Asked Questions About Primark

How does the quality of Primark's clothing compare to its prices?

Customers generally feel that Primark offers good value for money, with clothing that is stylish and affordable. However, some items, especially hoodies and t-shirts, may be of lower quality and thinner fabric, potentially affecting their longevity.

Are Primark's staff members helpful and accommodating?

Yes, customer reviews frequently highlight the friendly and helpful nature of Primark's staff. The stores also seem to cater to customers with disabilities by providing accessible tills for quicker service.

Can I expect to find a wide range of sizes at Primark?

While Primark offers a variety of products for all occasions, there are occasional mentions of limited stock availability in certain sizes, such as size 16. It might be beneficial to check stock levels before visiting or to inquire with staff about restocking schedules.

About Primark

Clothing Stores
Discount fashion chain offering clothes and accessories for all ages, plus homewares.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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