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Popilush LLC Reviews

Rated 2.4 based on 48 Reviews

1715 Endeavor Dr, Williamsburg, VA 23185, United States

Clothing Stores Williamsburg

Published on
July 9, 2025
Last updated
July 9, 2025

Reviews Summary

Overall sentiment toward Popilush, an online retailer specializing in shapewear and dresses, is mixed based on recent customer reviews. While several reviewers mention satisfaction with product quality and comfort, a significant number flag recurring frustrations with shipping delays, refund processes, and lack of responsive customer service. Criticisms regarding incorrect shipments, poor communication, and difficulties obtaining refunds are apparent.

The most consistent positive feedback centers on product comfort, fit, and the shaping capability of Popilush's offerings. Some customers appreciate the versatility and effectiveness of the shapewear, noting features like a "free tummy tuck" effect. Conversely, negative themes include delayed or missing shipments, complicated return experiences, inconsistent sizing, and the impression of unhelpful customer service. There is also mention of shipments originating from China despite some expectations of US-based operations.

In summary, Popilush maintains a mixed reputation among consumers, with strengths in product utility and customer satisfaction for certain buyers, but weaknesses in order fulfillment and customer support. Issues with refunds and delivery logistics appear across multiple regions, influencing overall trust in the company's online retail service.
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What Customers Are Saying About Popilush LLC?

Highly recommend

she wears them out all the time

very satisfied

a perfect fit

Trustguide extracts key phrases from reviews about Popilush LLC and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 30% of Popilush LLC's customers had a positive experience.

Positive
30%
Neutral
20%
Negative
50%

Popilush LLC Ratings

1

As of Based on 48 revies as of Jul 09, 2025

Popilush LLC Score

30%

As of Based on 48 revies as of Jul 09, 2025

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Customer Reviews

As of Jul 09, 2025, 48 customers have reviewed this business and rated it 2.4 Star out of 5. Trustguide conducted an in-depth analysis of Popilush LLC's publicly available reviews View source

Robert Adams rated Popilush LLC 1 stars
4 months ago
My wife does like her item she ordered a couple of months ago, so I placed another order to add to her collection. Unfortunately it’s been 2.5 weeks and we still have not received the items. I first inquired and they stated there was an issue with the address. They asked for the address again, so I provided the exact same address that was on the original order. After a few more days I get an email stating the order has shipped and provided a tracking number. Well that was 7 days ago and the tracking hasn’t updated at all. I have emailed 3 more times asking for an update. There website stated items typically ship the next day and US shipping usually arrives in 2-5 days. Well it’s been 13 business days now! I have formally requested a refund and will not be purchasing anything else from this company again. I was proud to support a woman owned company, but it seems they have outsourced their customer service to overseas possibly or at least English as a second language. Buyers beware! Order number 757018 for verification.
Danielle Duha rated Popilush LLC 1 stars
3 months ago
DON'T ORDER...possible scam. I placed my order two weeks ago. They have a standard 2-5 day shipping standard so they say. I emailed customer service and received no responses. I tried contacting them via phone....good luck. My order has had a pre-shipment label created; however, it has been pending that way since. Save your money.
Felicia Gutierrez rated Popilush LLC 1 stars
3 months ago
BUYER BEWARE!!! They do not help you with returns. Or in my case, they tried to make me pay to ship it back. Requests for returns or help are ignored and they offer a percentage of store credit as their reply. (Not helpful and insulting by the third time). Don’t waste your time and money on them. You’re better off in a swim suit from Walmart.

Frequently Asked Questions About Popilush LLC

How reliable is Popilush's shipping?

Several customers experienced shipping delays, with some orders arriving late or tracking remaining inactive. Although the website advertises typical US shipping within 2-5 days, actual delivery times may vary, and delays have been reported.

What is the process for returns and refunds at Popilush?

Customers often report the need to send multiple emails to receive refunds. Some have noted that refunds can take several weeks and may only be partially granted initially. Persistently following up appears necessary in many cases.

Is Popilush's sizing consistent with other brands?

Some reviewers mention that sizing may be smaller than expected, even when selecting their usual size. It's advisable to consult the company’s size chart and consider potential differences when placing an order.

About Popilush LLC

Clothing Stores
Popilush is an online retailer specializing in the sale of shapewear and dresses. The company offers a variety of body-contouring apparel designed for women, with products available primarily through digital channels and shipped directly to customers in multiple regions.

Popilush processes orders through its e-commerce website, handling payment and shipping logistics. Fulfillment and customer service operations are managed remotely, with items typically shipped from overseas distribution centers. Customers interact with the company primarily via online forms and email for support, returns, and refund requests.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.