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PHI Clinic Reviews

Rated 4.7 based on 237 Reviews

102 Harley St, London W1G 7JB

Cosmetic Clinics London

Published on
August 27, 2025
Last updated
August 27, 2025

Reviews Summary

The overall sentiment for PHI Clinic, based on recent customer reviews, is strongly positive, with most reviewers describing positive experiences related to professional conduct, attention to detail, and satisfying treatment outcomes. Customers highlight individual clinicians and staff members by name, with repeated praise for their expertise and caring approach. While nearly all feedback is highly favorable, there is one report of unprofessional conduct and dissatisfaction with service, which stands out as an isolated but notable criticism.

The most commonly mentioned themes include the professionalism and skill of clinicians such as Dr. Tapan Patel, Dr. Ivona Paravic, Dr. Amanda Penny, and Charlotte, as well as the welcoming nature and friendliness of all staff. Many clients mention natural results and thoughtful, personalized consultations. Communication, honesty about procedures, and the comfort of the clinic environment are also recurring points of praise among customers in London.

Overall, PHI Clinic is regarded as a reputable and trusted cosmetic clinic in London, with a track record of delivering high-quality aesthetic and skincare treatments. Repeat visits, satisfaction with results, and the individualized approach of staff support the clinic’s reputation as a reliable choice in the local cosmetic healthcare space.
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What Customers Are Saying About PHI Clinic?

exceptional attention to detail

beautiful results

outstanding, caring service

a lively, friendly, warm welcome

Top notch👍👍👍👍👍

gentle, thoughtful injections

blend of professionalism, expertise, and warmth

immediately put me at ease

amazing at providing her expertise

results are really natural

Trustguide extracts key phrases from reviews about PHI Clinic and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of PHI Clinic's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

PHI Clinic Ratings

5

As of Based on 237 revies as of Aug 27, 2025

PHI Clinic Score

90%

As of Based on 237 revies as of Aug 27, 2025

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Customer Reviews

As of Aug 27, 2025, 237 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of PHI Clinic's publicly available reviews View source

Anthonio rated PHI Clinic 1 stars
3 months ago
I typically don’t leave negative reviews, but this experience compelled me to share my thoughts. I had an appointment with Jenna Staal for a beauty treatment, and the encounter was incredibly frustrating. She completely failed to address my concerns and seemed uninterested in providing quality care. Moreover, I believe a beauty therapist should maintain a certain level of professionalism, and unfortunately, Jenna did not meet those expectations. Her body odour was quite noticeable, and her breath was unpleasant during our interaction. Thankfully, this was my first and last visit to PHI Clinic. I found another clinic in West London that offers superior treatments at a better price, and the practitioner maintained a much more professional demeanour. From my experience, I would not recommend PHI Clinic.
Aaliyah S. rated PHI Clinic 5 stars
4 months ago
I had ablative laser treatment at PHI Clinic in December followed by Clariphi for acne scarring. Dr. Tapan Patel and the entire team of nurses at PHI Clinic deserve high praise for their exceptional attention to detail and making me feel incredibly comfortable throughout my treatments. The care I received was truly world-class, and I couldn't be happier with the results. I highly recommend PHI Clinic for anyone looking for professional, effective skincare treatments.
Hala Ajil rated PHI Clinic 5 stars
4 months ago
I recently moved back to London and was feeling completely lost when it came to finding the right place for Botox and facial treatments. So many clinics felt overpriced and pushy, like they cared more about selling than actually listening. Then I found Phi Clinic… and everything changed! Dr Ivona Paravic is a gem. From the moment I met her, she made me feel seen, heard, and genuinely cared for. I told her I wanted something natural - just a little help to feel like myself again - and that’s exactly what she delivered. No pressure, no upselling - just honest, expert advice and beautiful results. I’m 41, 11 months postpartum, and I work out like crazy - she gave me something that fits me and my lifestyle perfectly! My face had changed so much after having my baby, and Dr Ivona helped me feel confident and like myself again. She didn’t try to transform me - she brought ME back to me. If you want someone who truly understands balance, listens to what you want, and delivers subtle, stunning results, go see her. I couldn’t recommend her more!!!

Frequently Asked Questions About PHI Clinic

Are staff members at PHI Clinic friendly and professional?

Multiple reviews mention that staff at PHI Clinic are friendly, welcoming, and professional. Clients often note feeling at ease from their first interaction, with specific praise for receptionists and clinicians' manner and communication.

Do PHI Clinic practitioners prioritize natural-looking results?

Yes, several customers report being pleased with the subtle, natural-looking outcomes of their treatments. Practitioners are said to listen attentively to client preferences and avoid pushy sales tactics, focusing on results that fit individual goals.

How is aftercare handled at PHI Clinic?

Reviewers indicate that clinicians provide detailed aftercare guidance, and in some cases, proactively monitor progress following procedures. Clients mention feeling supported through follow-ups and personalized post-treatment advice.

About PHI Clinic

Cosmetic Clinics
PHI Clinic operates as a medical cosmetic and skin care clinic providing a range of treatments such as laser procedures, Botox, facial aesthetics, and specialized skin therapies. The primary service model is in-person, with qualified practitioners performing medical and cosmetic procedures for clients in London.

The clinic employs a team of medical doctors, nurses, and therapists to deliver personalized consultations, evidence-based treatments, and detailed aftercare. Operations are conducted in a clinical setting, adhering to medical standards and using modern equipment. Staff members collaboratively design treatment plans and ensure each procedure is tailored to individual needs.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.