The reviews of Pets at Home Pollokshaws illustrate a store that presents a generally positive customer experience intertwined with certain operational challenges. The store is commended for its spacious layout and comprehensive choice of products for pets, particularly in the cat supplies range. The expertise and friendliness of the staff are frequently mentioned positively, highlighting their helpfulness and knowledge, as well as their compassion and care within the veterinary services offered. Customers appreciate the presence of services such as 'click and collect', which add to the convenience of shopping. However, customers have reported concerns regarding staff proficiency with checkout systems, which suggests a need for better training or more experienced personnel at the tills. Additionally, a notable segment of customers have experienced inventory issues, particularly in the dog food section, which has caused inconvenience for those seeking specific products or wishing to explore a wider selection, such as raw dog food options.
Yes, Pets at Home Pollokshaws offers a broad range of cat supplies, as indicated by the customer reviews praising the variety in the cat food section.
The staff at Pets at Home Pollokshaws are generally considered friendly and knowledgeable, able to assist customers with product inquiries, especially in the vet service where they are noted for their compassionate care.
Some customers have reported a lack of variety and occasional stock issues with dog food products, particularly with specific brands and raw dog food options.
One-stop shop for pet food, toys, equipment & insurance, plus small animals, fish & reptiles.
