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Betty & Butch Dog Store Chorlton logo

Betty & Butch Reviews

Rated 4.7 based on 183 Reviews

Pet Shops in Manchester

253 Barlow Moor Rd, Manchester M21 7GJ

Published on
July 14, 2024
Last updated
July 10, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Betty & Butch's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Betty & Butch?

chuffed with all the treats

Bruno loves his new coat

Dash loved his All Ears box

Excellent selection of natural treats

High quality stuff with lovely staff

good quality long lasting treats

The shop assistant was lovely

Bowser loves coming to Betty and Butch

Exceptional customer service!

really great customer service

Trustguide extracts key phrases from reviews about Betty & Butch and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 10, 2025, 183 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Betty & Butch's publicly available reviews View source

Aaron O'Hara rated Betty & Butch 5 stars
a year ago
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Our dog was chuffed with all the treats we got him! Very friendly chatty staff who clearly love dogs. Really well stocked with lots of fun treats... Just thought I'd attach a picture of my dog sleeping on the tube as I forgot to take a pic of the actual shop!
Matthew Cresswell rated Betty & Butch 5 stars
a year ago
Small shop but it had exactly what we needed. Bruno loves his new coat! Staff were very helpful and assisted in trying on different sizes etc.
Atlanta Gauntlett rated Betty & Butch 5 stars
a year ago
Ordered online and delivery was quick. Dash loved his All Ears box.

Reviews Summary

Betty & Butch Dog Store Chorlon possesses a robust reputation that is consistently reflected through recent customer reviews. There is a manifest pattern of high satisfaction among customers, focusing predominantly on the quality of products offered—such as natural treats, dog foods suited for varying dietary needs, and a diverse range of dog accessories, including dog coats. The staff is repeatedly commended for their friendliness, expertise, and willingness to assist, as well as for the hospitable environment that welcomes dogs into the store. A noteworthy consistency in positive experiences stems from both in-store interactions and online services—the latter applauded for its swift delivery and effective communication, particularly when addressing order issues. The presence of PPE and hand sanitizer stations indicates an adherence to health and safety measures, which further reinforces consumer trust and comfort. Overall, the recurrent themes in the feedback suggest that Betty & Butch has cultivated a welcoming and reliable shopping destination for dog owners.
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Frequently Asked Questions About Betty & Butch

Can I bring my dog into Betty & Butch Dog Store?

Yes, dogs are welcome inside Betty & Butch Dog Store. The store is designed to be pet-friendly, and staff are known to make a special fuss over canine visitors.

Does Betty & Butch Dog Store offer products for dogs with dietary sensitivities?

Yes, the store offers a wide selection of dog food and treats that cater to various dietary needs, including options for dogs with sensitive stomachs.

What if I have an issue with an online order from Betty & Butch Dog Store?

Betty & Butch Dog Store is reputed for their excellent customer service. If you encounter any issues with your online order, you can use the chat function on their website for immediate assistance, or contact them through other provided channels. They have been known to address issues quickly, such as sending replacements on next-day delivery when the wrong size item is sent.

About Betty & Butch

Pet Shops
All dogs are welcome in the shop! Angel and Paul started Betty & Butch in 2010. Their dedication and passion came from their adopted dog, Duke, who inspired their desire to enhance all dogs’ lives. For over 10 years, Betty & Butch have sourced sustainable and natural dog treats with only the best ingredients for your dog to chomp down on. That’s a lot of waggly tails! From healthy dog treats to personalised dog treat boxes to grain-free dog food and more, we regularly quality-check to guarantee that we’ve got the good stuff. After all, if it’s not good enough for our dogs, it’s not good enough for yours!
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.