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Palmetto Golf Course
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Palmetto Golf Course Reviews Summary

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Golf Courses | Miami, FL

9300 SW 152nd St, Miami, FL 33157, United States

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Palmetto Golf Course?

As of Jul 10, 2024, 501 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Palmetto Golf Course's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Jul 10, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
July 10, 2024
Last updated
July 10, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of Palmetto Golf Course's customers had a positive experience.

Positive
60%
Neutral
0%
Negative
40%
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Palmetto Golf Course

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Palmetto Golf Course's customer reviews analysis

Palmetto Golf Course appears to embody a friendly, family-oriented atmosphere, catering to both novice and experienced golfers. The establishment offers a range of facilities including a driving range, putting green, mini-golf, and an on-site restaurant known as the Sports Grill. Customer experiences are predominantly positive in regard to the welcoming staff and value-for-money perception for the services provided. However, a trend of dissatisfaction regarding pricing inconsistencies and increases is noted. This is especially apparent with customers expressing displeasure over the rising costs of range buckets, with some considering the current prices excessive and misleading when compared to outdated website information. Additionally, some customers have remarked on the modest condition of the golf course, mentioning issues with the fairways and greens. Thus, while the course is praised for its accessibility and no-frills golf experience, it is also critiqued for its maintenance and pricing strategy.

Positive Feedback

Positive customer feedback for Palmetto Golf Course is centered around its accessible and relaxing environment, particularly praised for being non-intimidating and suitable for families and children. Reviews consistently highlight the friendliness and accommodation provided by staff, enhancing the overall experience. The presence of a Sports Grill offering good food contributes to a complete leisure experience, encouraging customers to gather for meals before or after their activities. Additionally, the course is commended for not requiring advance booking, providing immediate tee times, which adds to its appeal for casual and spur-of-the-moment play. Customers have also appreciated the course's contribution to learning and enjoyment of the sport, with mentions of helpful instructors aiding in skill development.

Concerns and Threads

The negative aspects gleaned from customer feedback largely revolve around price dissatisfaction, facilities' condition, and service issues. The most pronounced grievance concerns the recent increase in the cost of range bucket services, viewed as unjustified and steep by the clientele. Customers have observed three price hikes in quick succession, rendering the overall cost potentially prohibitive for regular visitors. In addition, criticisms of misleading pricing information online have surfaced, pointing to a disconnect between advertised and in-person rates. Facilities-wise, there are remarks about the mini-golf course being somewhat run-down and the main course experiencing maintenance problems, like poor fairway conditions and greens with numerous imperfections. Service quality also attracts negative commentary, particularly involving an instance of unfriendly staff interaction and inconvenience regarding golf balls at the mini-golf course.

Frequently asked questions about Palmetto Golf Course

What amenities does Palmetto Golf Course offer?

Palmetto Golf Course features a range of amenities including a driving range, putting green, mini-golf course, and an on-site Sports Grill offering food and beverages. The golf course facilitates both regular golf and mini-golf, catering to a variety of age groups and experience levels.

Are the prices at Palmetto Golf Course considered reasonable?

Opinions on pricing at Palmetto Golf Course are mixed. Some customers find the course to offer good value, particularly for its no-frills golfing experience. However, there has been recent customer feedback expressing dissatisfaction with rising costs, especially regarding the price of range buckets, which some deem excessive.

Is advance booking required to play at Palmet߷to Golf Course?

Advance booking is not typically required to play at Palmetto Golfû79�ourse, as it operates on a first-come, first-serve basis. This allows for more spontaneous play, but it's always best to check ahead for availability, especially during peak times.

Recent customer reviews and testimonials for Palmetto Golf Course

Palmetto Golf Course
Jason Velasquez
5-Star
a month ago
Driving range is great, haven’t tried course yet but staff very friendly. Large buckets (60) $15 and small buckets (30) $8. Not intimidating at all compared to other courses, has a sports grill inside which has great food. Good place to bring friends and family. Putting green is nice too. Coming back on the reg!
Palmetto Golf Course
Dr. Jennifer Gebelein
5-Star
a year ago
This was a really fun place for kids and families to play mini golf. It’s a small course as a part of a larger golf course and they also have an attached casual pub and outside and inside seating. The mini golf course is not particularly hard but has lots of water traps and rivers running through it and is a little run down but perfectly fine for kids and families and a casual first date. You pick up the clubs in the pro shop along with the ball and they’ll give you an extra if you lose yours in a water trap or the bushes. Staff were very nice and accommodating! Food was fine.
Palmetto Golf Course
CHB Wien
5-Star
a year ago
Unfriendliest lady in the office I've ever met. Had trouble to find change. There was only one ball left and we asked her to give us another one, so each player had it's own ball. She refused, but since the family after us had no ball at all, she went out and found some balls. There are btw only yellow balls. So good luck if you are party of for. The prices on their web page are wrong. They charge $7 on weekdays and $8 on weekends. But every cent is too much: the course is extremely boring and not clean. The lighting is bad, so don't play when it gets dark. Stay away!
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.2
/5
501
reviews
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About Palmetto Golf Course

Golf Courses
Golf club featuring an 18-hole course, plus practice facilities, a pro shop & mini golf.
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