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East Potomac Golf Course
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East Potomac Golf Course Reviews Summary

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Golf Courses | Washington, DC

972 Ohio Dr SW, Washington, DC 20024, United States

Trustguide Rating

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D
F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about East Potomac Golf Course?

As of Jul 10, 2024, 602 customers have reviewed this business and rated it 4.1 Star out of 5. Trustguide conducted an in-depth analysis of East Potomac Golf Course's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

cherry blossoms and they did not disappoint

steadily busy up past 7pm

great, the lunch is delicious

best condition I’ve ever seen it in

course condition is poor

communication style was immediately poor

beyond disrespectful and extremely rude

course is in horrible condition

About this report

This report was produced by Trustguide on Jul 10, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
July 10, 2024
Last updated
July 10, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 40% of East Potomac Golf Course's customers had a positive experience.

Positive
40%
Neutral
20%
Negative
40%
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East Potomac Golf Course

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East Potomac Golf Course's customer reviews analysis

The overall reputation of East Potomac Golf Links appears mixed based on recent reviews. Customers appreciate the spectacular cherry blossoms, the course's convenient location, and the picturesque views of D.C. and the airport. A recurring positive theme is the suitability of the course for beginners and intermediate players due to its relatively straightforward and flat layout. However, several issues consistently detract from the customer experience. These include the condition of the course, with specific criticisms directed at the maintenance of the greens, tee boxes, and fairways. The lack of differentiation between fairways and roughs, poor drainage, and inadequate cart paths contribute to a subpar playing environment. Furthermore, customer service concerns are prevalent, with negative interactions with staff, particularly with individuals identified as Stephen and a manager named 'Country,' casting a shadow on the reputation of the establishment.

Positive Feedback

Positive aspects of customer feedback center on the scenic elements and amenities of East Potomac Golf Links. The cherry blossoms are a standout, drawing visitors for their beauty and providing excellent photo opportunities. The location of the course is praised for its central position and accessibility. The presence of a double-decker driving range and multiple practice greens is viewed as a benefit, particularly catering to players looking to improve their game or enjoy leisurely practice. The course is also commended for its level of challenge appropriate for beginner and intermediate golf players, making it an inclusive environment for those developing their skills. Additionally, the Management’s responsiveness to inquiries, as noted in one customer's interaction with Manager Dave Ahart, offsets some concerns about customer service.

Concerns and Threads

Key negative aspects gleaned from customer feedback focus primarily on course conditions and customer service. Several reviews note the poor condition of the greens and tee boxes, as well as the lack of clear differentiation between fairways and roughs. References to inadequate drainage and dust issues due to unsatisfactory cart paths indicate a neglect in maintaining the course infrastructure. A complete lack of investment in course improvements is a recurring theme in these critiques. Customer service is another critical point; staff members, including a manager and a check-in attendant, are frequently described as disrespectful, dismissasteful, unpleasant, and accused of discriminatory behavior. Such consistent reports of negative interaction significantly mar the customer experience and highlight an area in urgent need of attention.

Frequently asked questions about East Potomac Golf Course

What facilities are available at East Potomac Golf Links for practice?

East Potomac Golf Links offers a double-decker driving range and multiple practice putting greens for golfers to refine their skills.

Are there any scenic attractions at East Potomac Golf Links?

Yes, the golf course offers scenic views of Washington D.C. and the airport, and during the cherry blossom season, it is particularly known for its spectacular blossom display.

How suitable is East Potomac Golf Links for beginner players?

The course is considered to be suited for beginner and intermediate golfers. It provides a relatively easy play due to its mostly flat and straightforward layout, allowing for an enjoyable experience without losing many golf balls.

Recent customer reviews and testimonials for East Potomac Golf Course

East Potomac Golf Course
mel brooks
5-Star
3 months ago
Didn’t go there to play golf. I went for the cherry blossoms and they did not disappoint. They were spectacular. I recommend it for next year and the years after. This year the blossoms peaked march 23 and 24 th. Great picture taking opportunities. Wear comfortable shoes.
East Potomac Golf Course
Nathan Derewecki
5-Star
2 months ago
In the middle of the Capital area,.not a bad place. On a Tuesday, it was steadily busy up past 7pm. Double decker driving range and multiple practice putting greens. This 18-hole course wasn't great, but it wasn't bad either. Being in mid-April in VA, it still wasn't up to a lush summertime presentation yet. The greens had been airaited within a week or so, making them a bit bumpy. I had a couple approach shots landing just short of the green that took crazy bounces due to the grass there being inconsistent and sometimes being non-existent. Tee boxes have seen better days. They were chewed up, leaving hardly any grass along with a difficult time finding a level surface. A mostly straight course and all flat, with a few trees in your way. Multiple services are available to do work on your cluds, as well as a loaded clubhouse with a restaurant that was built about 100 years ago. Overall, it's a place I'd come back to.
East Potomac Golf Course
D. Cruz
5-Star
a month ago
location is great, course condition is poor, pace of play is poor, fairways and roughs are all the same thing, drainage is non-existent. if you use a cart it will be incredibly dusty and so will you and your bag after you are done playing. This place invest zero money back into the course, its not that hard to lay down some asphalt and make a real cart path it will keep the carts clean and performing better, it will make maintenance easier, players wont have to deal with tons of dust and dirt, and finally people will be less inclined to ride in the grass and ruin the course further. Same thing with driving range the entire bottom section should be cement or at least asphalt the gravel doesnt make any sense at all. this place has TONS of potential these are all fixable problems but money must be reinvested into the course in many ways, over the years progress has been made in some areas but landscaping overall player experience is still suffering. The cost to play here is no where near fair given the conditions. i would pay 3 -times more and travel way further just to have a decent experience.
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.1
/5
602
reviews
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Poor
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About East Potomac Golf Course

Golf Courses
Popular public golf area with 36 holes, large driving range & views of the Washington Monument.
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