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Opinion Outpost Reviews

Rated 2.3 based on 39 Reviews

701 Timpanogos Pkwy, Provo, UT 84604, United States

Uncategorized Provo

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Overall sentiment toward Opinion Outpost as a market research platform is strongly negative, with reviewers reporting substantial dissatisfaction regarding their experiences. Customers frequently mention issues with account suspensions, lack of communication from support, and losing access to earned points or cash. While a few acknowledge that the platform was useful in the past, current feedback reveals widespread frustration over unaddressed glitches, disqualifications, and perceived unfair practices.

Common themes in the reviews include the perceived low value of points relative to the time investment, frequent survey disqualifications—often after significant completion—and technical errors that prevent users from receiving rewards. Multiple reviewers highlight the challenge of qualifying for surveys and claim to have been unexpectedly asked for sensitive personal information. Several also cite that customer support responses are limited, inconsistent, or unhelpful in resolving account or compensation issues.

Based on these reviews, Opinion Outpost's reputation among its market research participants is poor, with significant trust issues cited throughout the UK and US. The recurring patterns of account problems, perceived data misuse, and barriers to compensation have led many long-term users to advise potential customers against the platform, weakening its reliability and consumer confidence.
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What Customers Are Saying About Opinion Outpost?

Trustguide extracts key phrases from reviews about Opinion Outpost and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 0% of Opinion Outpost's customers had a positive experience.

Positive
0%
Neutral
0%
Negative
100%

Opinion Outpost Ratings

1

As of Based on 39 revies as of Jul 10, 2025

Opinion Outpost Score

0%

As of Based on 39 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 39 customers have reviewed this business and rated it 2.3 Star out of 5. Trustguide conducted an in-depth analysis of Opinion Outpost's publicly available reviews View source

Jass Kaur rated Opinion Outpost 1 stars
a month ago
There are totally scam don't waste your time. I spended my whole 2weeks collecting points. I collected 543 points but after that they want me to verify but when l did they blocked my account for suspension. I tried reaching them out but they are not answering my question. They owe my total $50. Please don't waste your time l feel really regretful by giving them my precious whole 2 weeks.
Sue Reaney rated Opinion Outpost 1 stars
a month ago
Do NOT waste your time. I had nothing but issues. For instance: 1) In the UK, each Opinion Outpost point is equivalent to 5p. So 10 points is worth 50p. Sounds good? Sorry, but no. In my experience, to earn those 10 points, (if you actually make it through the survey without any issues), will take you 30-40+ minutes, despite what they state. And I'm quite fast when responding. So usually less than £1 for a constant 1 hour of work. 2) I would regularly spend far longer completing surveys than the stated time. Sometimes 40+ mins on a 15 minute survey. 3) After a few weeks, points for surveys seemed to be reducing, but times were increasing. For example, 18 mins for 3 points. (15p). And I knew it would take much longer than 18 mins to earn that 15p. And that was if I actually got the points without any issues. 4) I would be told I had completed surveys, only to then be told I had been screened out upon returning to my wall. 5) Surveys would return error messages. Usually after I had spent 30+ minutes (on a 10 min survey). 6) I would spend a great deal of time, giving a plethora of data and info., only to be told I wasn't compatible. And that was usually after going through a screening survey and being told I WAS compatible. 7) I'd spend a lot of time and effort completing a survey, only to be ejected (after giving a LOT of info. of course), only to be told they suddenly had sufficient responses. 8) After already claiming vouchers, FOUR times, I was suddenly locked out of the site. They demanded I give sensitive data, including a photo, or I could just "delete my account." No "contact us for details". Nice. I had £40 I wanted to claim. I emailed them, and was told it was necessary. Nope! Especially as the company to whom I was expected to send this data were labelled, multiple times, on TrustPilot, as "Scammers." I also discovered that the highly sensitive, personal information they expected me to send to the 3rd party would be stored. Even after my identity had been verified. I did ask why that was necessary, but that was ignored. But I was supposed to be reassured, because it was "encrypted." Encrypted data can still be accessed by someone determined enough. As someone who is severely disabled and mainly housebound, I have no passport or driving licence, which was the proof they demanded I give to this company. They said they were a valid company, but I wasn't reassured. They then demanded I send "A medical certificate or benefit entitlement letter." To prove my disability? I have NEVER had such issues with ANY survey company. Or in fact, any financial institution. They did eventually release my account, after many emails to them, but unfortunately, the survey issues still continued. I'd have to email them countless times due to constant issues, and while, sometimes, they did credit the missing points, I still had to waste time doing that, and it was incredibly frustrating. The final straw came, when, after spending 27 minutes on a "10 minute" survey, and giving a LOT of responses, I was suddenly ejected because I had supposedly given an incorrect response to a quality check question. I definitely did not. This particular survey company had done this before, except that time I had spent 47+ mins on a 20 min survey. I reported it. The response from Opinion Outpost? "You will indeed encounter cases where you will be disqualified at the beginning or somewhere in the middle or at the end of a survey." At the end? After spending 47+ minutes, and giving a massive amount of data and responses? I was finally done. I have been a survey taker with various companies over the past 2 decades, and I tried, really hard, to resolve the multiple issues, and help this company, but I'm sad to say that Opinion Outpost is one of the worst survey companies I've experienced. Please, don't waste your time.
Stephanie Davis rated Opinion Outpost 1 stars
a month ago
I'd give NO stars for this company. They ask qualifying questions and after you answer those it will continue on with the survey and cut you off at the end of the survey and they don't reward you for completing this survey. They say they its not a guarantee but when you spend 45-158 minutes on surveys and it cuts you off and doesn't reward you, they say its ok for them to cut you off at the end of the survey because they don't use the info you input. They have multiple glitches and problems and still don't want to make things right. I have been with opinion outpost for 2 years or more now and Im ready to give it up do to the glitches and not being complicated for the surveys you do. Sometimes they will credit the points to your account but the points are not full credit. If you were supposed to get 5 point they give you 1 point. smh! you can cash out 20$ daily which isn't bad but prepare to sit ALL DAY to reach 10$ a day. That's if you're lucky enough to be offered higher point surveys. If you read and answer quickly, no matter where you're at on the survey, it will end. I have so much more to vent about!! I had reached out multiple times to this company and they hardly ever make things right. I used to refer people to opinion outpost but now after using the platform almost everyday and seeing how bad it actually is, its sickening and makes me so upset to see its been over a year and they still have the same glitches! You now have the option to complete offers to gain a little extra points, but with each one you have to reach high levels, and you have to put your card numbers in to complete them.

Frequently Asked Questions About Opinion Outpost

How long does it usually take to complete a survey on Opinion Outpost?

According to reviews, surveys often take longer than the stated time, sometimes exceeding 30–40 minutes for a small number of points. Users frequently report spending more time than expected on surveys compared to the listed duration.

What happens if I am disqualified from a survey after partial completion?

Several reviews mention that respondents are often disqualified late in the survey process. In such cases, users may not receive any points or compensation for time spent, even when most questions have been answered.

What verification or documentation might Opinion Outpost require?

Some reviewers report being asked for sensitive verification documents, including identification and, in certain cases, medical or benefit letters. Supplying this information may be necessary for account access or to redeem accrued rewards.

About Opinion Outpost

Uncategorized
Opinion Outpost is an online market research company that offers paid survey opportunities to registered users. Participants accumulate points for each completed survey, which can later be redeemed for vouchers or cash once certain thresholds are met. The service is delivered digitally through their web-based platform.

The company operates by sourcing surveys from third parties and distributing them to users who meet specific demographic or qualifying criteria. Users must register for an account, provide personal information, and complete screening surveys to access additional questionnaires. Points and rewards are issued based on survey completion and compliance with site rules.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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