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OnePeak Medical Reviews

Rated 4.7 based on 1178 Reviews

3265 Hillcrest Park Dr, Medford, OR 97504, United States

Cosmetic Clinics Medford

Published on
July 9, 2025
Last updated
July 9, 2025

Reviews Summary

Overall, sentiment towards One Peak Medical Clinic is overwhelmingly positive, as reflected in customer reviews spanning the Eugene and broader valley region. Reviewers consistently note the staff's friendliness, professionalism, and patient-focused approach. Several specific team members, including Arlene, Lydia, Kayla, Sooji Hong, and especially Shannon Galpin, are praised by name for their attentiveness and depth of care. While most experiences are excellent, some minor issues are reported, including occasional staff rudeness, confusing billing practices, and inconsistent advice from certain on-call doctors.

The most frequent themes across reviews are the attention to detail, clear explanations, and the willingness of providers to take time with each patient. Patients note never feeling rushed and highlight tailored health plans, thorough discussion of treatment options, and staff who “go out of their way” to help. Personalized care, including holistic approaches such as nutritional counseling and a preference for natural treatments, are repeatedly mentioned. The Eugene location and individual provider relationships come up often as decisive factors in satisfaction.

Based on review patterns, One Peak Medical Clinic has built a strong reputation for exemplary patient care in Eugene and the surrounding valley. Trust is reinforced by returning patients, referrals for family members, and numerous references to confidence in specific providers. Despite a few operational critiques, the clinic is regarded as one of the region’s best choices for primary healthcare and wellness support.
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What Customers Are Saying About OnePeak Medical?

so warm and inviting

personalized attention

She truly is the best

my health has improved

very attentive, and very knowledgeable

Receptionists were polite and efficient

so friendly and you can tell they all love what they do

goes out of her way to provide proper care

best experiences with care and billing

so comfortable and welcomed

Trustguide extracts key phrases from reviews about OnePeak Medical and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of OnePeak Medical's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

OnePeak Medical Ratings

5

As of Based on 1178 revies as of Jul 09, 2025

OnePeak Medical Score

90%

As of Based on 1178 revies as of Jul 09, 2025

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Customer Reviews

As of Jul 09, 2025, 1178 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of OnePeak Medical's publicly available reviews View source

Ashlee Day rated OnePeak Medical 5 stars
a month ago
I've been going to One Peak Medical for a while now, and I’m so glad I do. Literally every person I’ve come into contact with has been great. My recent visit with Arlene was especially wonderful—she was so warm and inviting, and really took the time to talk with me, explain all of the injection options in detail, and make sure I felt comfortable and informed. Lydia, as a provider, always goes above and beyond to make sure all of my health needs are met, and I truly appreciate her dedication. Kayla, the nutritionist, is also amazing—she's helped me so much with my nutrition and wellness goals. The entire team at One Peak Medical is outstanding. I always feel cared for and supported, and I can’t recommend them enough.
Julie Macbean rated OnePeak Medical 5 stars
2 months ago
The staff at One Peak in Eugene is wonderful. The front desk employees are friendly and welcoming. Sooji Hong and her assistant give us personalized attention and they never make us feel rushed. They take such great care of my family. I highly recommend them for your medical needs.
Danny rated OnePeak Medical 5 stars
2 months ago
Shannon Galpin is the best! We have been looking for an optimal health provider for a long time and she is amazing. She always gets to the root of the issue, never offers a quick fix and always leans towards natural/supplemental supports over prescription medications. She truly is the best in the valley!

Frequently Asked Questions About OnePeak Medical

Do providers at One Peak Medical Clinic take the time to listen and offer detailed explanations?

Yes, multiple reviews mention that providers explain options thoroughly, never make patients feel rushed, and spend time discussing concerns and treatment plans in detail.

Is holistic and nutritional guidance available at One Peak Medical Clinic?

Yes, patients mention working with nutritionists and note that providers often recommend natural or supplemental treatments in addition to traditional medical care.

Are there any issues with billing or administrative processes that new patients should know?

A few reviews mention occasional billing confusion, such as co-pay notifications for Medicaid patients and organizational lapses. Patients are advised to verify billing statements and communicate any questions to clinic staff.

About OnePeak Medical

Cosmetic Clinics
One Peak Medical Clinic provides primary healthcare services, nutritional counseling, and wellness support. Operating in the medical sector, it offers in-person appointments with physicians, physician assistants, and nutritionists focused on holistic and preventive care. The clinic serves individual patients and families in Eugene and the regional valley area.

The clinic operates through coordinated care, where staff members—such as providers, assistants, and nutritionists—work together to formulate tailored health plans. The administrative team manages scheduling and billing, while providers prioritize detailed consultations, patient education, and follow-up care, with an emphasis on natural and supplemental options where appropriate.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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