Omni Airport Parking Reviews

Customer reviews for this Orlando airport parking company express an overall negative sentiment regarding its operations and customer service. While affordability is mentioned as a positive by some, most reviewers note significant issues such as long shuttle wait times, lack of staff organization, and chaotic parking conditions. Reports of trash-filled, overcrowded lots and inadequate assistance are common, overshadowing the lower pricing.

The most persistent themes across reviews include delays with shuttle pickups, difficulty finding parking spots (sometimes resulting in double-parked vehicles), and inconsistent communication from staff. Customers also highlight concerns about security, including vehicle accessibility and damage. Only one review details a smooth experience, and even that included a long walk from a distant spot, indicating the service struggles with capacity and crowd management.

Overall, this company’s reputation in Orlando is challenged by repeated complaints about reliability, convenience, and professionalism. Affordability brings some repeat business, but major operational and service shortcomings raise significant concerns for travelers seeking dependable airport parking in the region.

This company provides airport parking services for travelers flying in and out of a major airport in Orlando. Customers reserve parking spots, leave their vehicles on the lot, and are offered shuttle transportation between the lot and the airport terminals. The service is in-person, with physical facilities and on-site staff.

The company operates by allowing customers to book their parking in advance, often online, and then park in available spots upon arrival. Transportation is managed via shuttle vans that pick up and drop off travelers at designated terminal areas. Staff responsibilities include directing parking, operating shuttles, and handling on-site customer inquiries.