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NY State Solar Reviews

Rated 4.8 based on 915 Reviews

385 W John St Unit 100, Hicksville, NY 11801, United States

Uncategorized Hicksville

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

The overall sentiment toward NY State Solar, as reflected in recent customer reviews, is overwhelmingly positive. Reviewers consistently note the professionalism, thorough explanations, and friendliness of staff members such as Franklin Cusma, George Decatrel, Eric Hart, Tim Nunn, Sharif Uddin, Scott, Jamaul, and William Leverett. Many customers point out smooth installation processes, attention to detail, and clear communication throughout their solar energy projects. Criticisms are very minimal and typically relate to initial hesitance or concerns that were addressed during the consultation process.

A key theme across feedback is the depth of support provided by team members, with customers frequently highlighting transparent information about costs, incentives, and the installation workflow. The review base, largely composed of New York and Long Island homeowners, values the company’s knowledge of local incentives and regulations. Several reviews praise the straightforward, pressure-free sales approach, fast permit acquisition, and efficient installations. Specific shout-outs for clean worksites, teamwork, and proactive issue resolution build further trust.

Overall, NY State Solar has developed a strong reputation in the New York region for its knowledgeable team, transparent processes, and seamless service delivery. Multiple reviewers indicate confidence in their decisions and satisfaction with the resulting solar energy systems. The company's consistent, customer-focused approach stands out as a reliable choice for solar solutions in the area.
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What Customers Are Saying About NY State Solar?

phenomenal throughout the whole process

incredible experience from start to finish

more satisfied with the experience

the entire process went smoothly

excellent service

the whole process was seamless

The turn out was way better than expected

excited about the savings

attention to detail and willingness to go above and beyond

outstanding experience with NYSS Solar

Trustguide extracts key phrases from reviews about NY State Solar and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of NY State Solar's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

NY State Solar Ratings

5

As of Based on 915 revies as of Jul 10, 2025

NY State Solar Score

100%

As of Based on 915 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 915 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of NY State Solar's publicly available reviews View source

Joseph Cohen rated NY State Solar 5 stars
2 weeks ago
New York State Solar has been phenomenal throughout the whole process. When approached we were hesitant, but we had the pleasure of getting all of our questions answered by Franklin Cusma. He was more thorough and patient than we could have asked for. And the installation went smooth and the team was extremely professional and took great care to explain the details of the work. This company is top notch!
mulan shinjo rated NY State Solar 5 stars
a month ago
⭐⭐⭐⭐⭐ Outstanding Experience with NY State Solar! Going solar with NY State Solar has been an incredible experience from start to finish. As a homeowner in Long Island, New York, I wanted a company that understood the local incentives and regulations — and they delivered on every level. From the initial consultation to the final inspection, the entire team was professional, informative, and easy to work with. GEORGE DECATREL & FRANKLIN CUSMA made the process smooth and seamless. They carefully assessed my home’s energy needs, designed a custom solar system, and walked me through every step of the process, including available state and federal incentives. The installation crew was prompt, respectful, and efficient. They kept the worksite clean and got everything up and running smoothly. What I appreciated most was their transparency and commitment to customer satisfaction. If you’re a homeowner in New York thinking about solar, I highly recommend NY State Solar. They make the transition easy, affordable, and completely worthwhile. I could not have asked for better team in George and Franklin!!
Chevy Elizes rated NY State Solar 5 stars
a month ago
We recently had the pleasure of working with Eric Hart during our journey to switch to solar energy, and we couldn’t be more satisfied with the experience. From our very first conversation, Eric impressed us with his deep knowledge of solar systems and his friendly, approachable demeanor. He took the time to carefully answer every one of our questions and concerns, no matter how small, and made sure we felt confident at every step. What really stood out was how clearly he explained the entire process—from installation to long-term savings. Thanks to Eric, we now have a solid understanding of how our system will work and how much we can expect to save each month. Eric is also incredibly detail-oriented and organized. He made sure every part of the process was clearly laid out and seamless, which made everything so much less stressful. His professionalism, expertise, and genuine care for his clients truly set him apart. If you’re considering going solar, we highly recommend working with Eric Hart. He made the entire experience smooth, informative, and even enjoyable!

Frequently Asked Questions About NY State Solar

How knowledgeable are the NY State Solar staff?

Reviewers highlight that NY State Solar staff are highly knowledgeable about solar systems, incentives, installation details, and regional regulations. They are praised for providing thorough answers to questions and helping customers understand both technical and financial aspects.

Is the installation process disruptive or does it take long?

The installation process is frequently described as smooth, quick, and efficient. Some customers mention installations being completed in a matter of hours with clean worksites and minimal disruption to homeowners.

Do I need to pay anything upfront for a solar system?

According to one review, NY State Solar does not require any upfront payment. The sales process includes permit handling and paperwork initiation without immediate financial commitment, offering customers flexibility in decision-making.

About NY State Solar

Uncategorized
NY State Solar is a solar energy company specializing in the design, installation, and support of residential photovoltaic systems. Serving homeowners in the New York region, it provides in-person consultations, custom system planning, and manages all phases of the solar conversion process from initial assessment through installation and final inspection.

The company operates through a detail-focused workflow, coordinating site evaluations, permit acquisition, installation, and customer education. Its operational model centers on direct communication, transparency regarding incentives and costs, and teamwork among staff to ensure project clarity and efficiency. The installation crew completes work on-site, often including post-installation efficiency upgrades.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.