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Never Fully Dressed Reviews

Rated 4.2 based on 490 Reviews

60 Queen's Rd, Buckhurst Hill IG9 5BY

Clothing Stores Buckhurst Hill

Published on
August 7, 2025
Last updated
August 7, 2025

Reviews Summary

Overall, customer sentiment towards Never Fully Dressed’s ladies’ clothing shop is overwhelmingly positive. Reviewers consistently note the brand’s exceptional customer service, quick and helpful responses to issues, and the high quality and inclusivity of their clothing line. Stories of staff members like Alice and Janette and team-wide support reinforce a pattern of attentive, empathetic assistance. Minimal reservations appear, though one mention highlights attention to sizing conventions between US and European standards.

Frequent themes include the impressive quality of garments, accurate sizing, and proactive problem resolution by the Never Fully Dressed team. Customers describe seamless transactions, ease of returns and exchanges, and a confident approach to delivery – even amending delivery options and reimbursements quickly. The company’s size-inclusive styles and attractive designs also stand out as points of trust and brand loyalty, with several reviewers committing to repeat purchases. Both online and in-person experiences receive favorable mention.

In summary, Never Fully Dressed in London has built a strong reputation for reliable service, high-quality clothing, and genuine customer care. The pattern of repeat buying, swift issue management, and inclusive style options cements its position as a reputable clothing retailer in the region. The company’s operational consistency and attention to detail continue to inspire trust among its clientele.
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What Customers Are Saying About Never Fully Dressed?

bright, beautiful design

wonderful customer service! :)

cater for all sizes

customer service was excellent

the easiest online shopping experience

size inclusive the brand is

customer service is spot on

make you feel amazing

super responsive and their customer service is great

very responsive, professional and polite!

Trustguide extracts key phrases from reviews about Never Fully Dressed and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Never Fully Dressed's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Never Fully Dressed Ratings

5

As of Based on 490 revies as of Aug 07, 2025

Never Fully Dressed Score

100%

As of Based on 490 revies as of Aug 07, 2025

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Customer Reviews

As of Aug 07, 2025, 490 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Never Fully Dressed's publicly available reviews View source

Sue Oliver rated Never Fully Dressed 5 stars
Edited a month ago
I’m over the moon with my lovely ‘Soller’ dress from NFD, I’m a size 12 and it fits perfectly, I added another hook and eye just because at my age (66) it was just a tad too low! Here is a photo taken in Port de Soller on holiday which is just outside the town of Soller! Thank you for the bright, beautiful design!
Michelle Fisher rated Never Fully Dressed 5 stars
3 months ago
GREAT SERVICE ~ I ordered a dress on line and didn't get an option on Apple Pay to choose express delivery before my payment went through. I emailed NFD as I needed the dress for an event in a few days. They replied quickly and kindly upgraded my delivery to express free of charge. I thanked them and even got an email reply to say they hope I enjoyed the event. Dress arrived quickly as promised, was stunning and perfect for my event. Thank you SO much NFD for the great dress and wonderful customer service! :)
Anna Quirk rated Never Fully Dressed 5 stars
3 months ago
I’m always blown away by this company. They cater for all sizes, their clothes are exceptional quality and just so on trend. And today, yet again they surpassed themselves . I asked to return an item late as I’ve been nursing sick parents.And had such a lovely message from Alice who sent me such a lovely message that I burst out crying! I thought customer service was dead and buried but not with this company. They arranged my return and whilst I know I was outside the window, they were so responsive and helpful,I think I’ll just shop with them for anything going forward. The fact they do larger sizes and petite range is fantastic and the clothes look great whether your 8 stone or 18 stone. The stuff I’ve bought is amazing quality too. You’ve got a customer for life here. Thank you. You’ve made me so happy and your staff are a credit to you , never change this business model as in this current world, you’re a diamond amongst cubic zirconia. It’s truly wonderful to find a company who genuinely care and go that extra mile , most of us here are genuinely blown away given that this level of service and quality are virtually non existent!

Frequently Asked Questions About Never Fully Dressed

How accurate is Never Fully Dressed's sizing?

Reviews indicate that the clothing sizes from Never Fully Dressed are generally true to size, and detailed product descriptions help customers choose correctly. Additionally, the company provides both petite and larger sizes, making it accessible to a wide range of customers.

What can I expect if I need to return or exchange an item?

The company is consistently praised for managing returns and exchanges smoothly, responding quickly to queries, and being flexible when circumstances require special consideration. Refunds and credits are efficiently processed, often with helpful and empathetic staff guidance.

Are there differences between US and European sizes?

Some customers have noted a need to pay attention to differences between US and European sizing. It’s advisable to check size guides or reach out to customer support for clarification if you have concerns about which size to order.

About Never Fully Dressed

Clothing Stores
Never Fully Dressed is a fashion retailer specializing in ladies’ clothing. The company offers a range of garments known for their inclusive sizing and vibrant designs. Customers can purchase products through an online shop or at physical retail outlets, catering to both UK-based and international shoppers.

The company manages direct-to-consumer sales with a focus on efficient ordering, delivery, and returns processes. Their operational model includes prompt communication, a straightforward returns policy, and responsive customer support. Never Fully Dressed also provides detailed product descriptions and accommodates global sizing variations.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.