NEOM Wellbeing Reviews

The overall sentiment for Neom is highly positive, based on customer reviews focused on the store experience and personal interactions with staff. Reviewers consistently note the friendliness, professionalism, and helpfulness of team members such as Aqsa, Zoe, Jamie, Imogen, and Natalie. The only significant criticism is an isolated report of a poor online ordering experience and unsatisfactory complaint resolution.

Common feedback includes staff going out of their way to tailor recommendations, demonstrating extensive product knowledge, and creating a welcoming atmosphere. Customers especially value personalized service, thoughtful assistance with gifts, and experiences like hand and arm massages. The Liverpool Street and Broadgate branches are praised for their ambience, product variety, and ease of finding products, with many reviewers mentioning repeated visits.

Overall, Neom is regarded as a reputable health and beauty shop in London, known for its attentive staff and relaxing store environment. Reviewers trust the in-person shopping experience, with loyalty driven by customer service and the overall quality of products and services.

Neom is a retail business specializing in health and beauty products, including wellbeing, relaxation, and energy-boosting items. The company operates primarily through physical stores where customers can browse, purchase products, and receive in-store services such as hand and arm massages.

Neom’s operations feature segmented shop areas targeting specific wellbeing needs, with knowledgeable staff providing tailored product advice. The company offers account signups for loyalty incentives and often assists with in-store gifting. Locations include branches in London, notably Liverpool Street and Broadgate.