homepage
/
London
/
Museums
/
Natural History Museum
Natural History Museum

Natural History Museum Reviews Summary

Rated 4.7 Star based on 24339 Reviews

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
24339
reviews
Excellent
Good
Average
Fair
Poor
Published on
January 12, 2024
Last updated
March 13, 2024

What do customers think about Natural History Museum?

The Natural History Museum in London garners high praise for its wide array of exhibits, stunning architecture, and the educational value it provides, contributing positively to the institution's reputation. Visitors are impressed by the diversity and detail of the collections that span subjects like dinosaurs, minerals, and the evolution of life. The highlight for many attendees is the dinosaur exhibit, which offers an immersive experience through life-sized models and genuine fossils. The museum is recognized for being family-friendly, offering interactive activities, and accommodating with plenty of restrooms and seating areas. Staff members are noted for their friendliness and helpfulness, whereas the food options, when mentioned, receive mixed reactions. The cleanliness and accessibility of the museum are highly regarded, with special mention of features like sign language videos. Conversely, the main drawback reported by visitors is the crowd, particularly during weekends, leading to long queues and cramped spaces within popular areas, such as the dinosaur exhibit. Several reviews suggest booking tickets online to avoid waiting and recommend timing the visit to avoid peak hours for an optimal experience. Despite the busy environment at times, the museum's free entry is a significant draw for individuals and families alike.

Positive Feedback

The Natural History Museum is appreciated for its broad and educational offerings, capturing the curiosity of both children and adults. Exhibits are celebrated for their comprehensive coverage, from prehistoric life to the wonders of the natural world, and come alive through interactive displays. The museum's dinosaur exhibit is frequently singled out as a remarkable highlight, driven by its engaging presentation and life-sized artifacts. The museum's architecture does not go unnoticed; visitors admire the grand building, especially when illuminated at night, adding to the exceptional experience. The staff's eagerness to assist and the abundance of public amenities such as bathrooms and sitting areas add to the positive feedback. The museum's accessibility touches, including video sign language options, are a testament to its inclusivity.

Concerns and Threads

Despite the overwhelming positives, challenges persist at the Natural History Museum. Overcrowding, especially during weekends and holidays, negatively impacts the guest experience, with the popularity of exhibits like the dinosaurs leading to congested spaces. Customers frequently mention the potential for long queues, with a strong emphasis on booking tickets online to mitigate lengthy wait times. The food options within the museum, although available, elicit a lukewarm response from visitors, highlighting that this is an area with room for improvement. Some exhibits, including the famed blue whale exhibition, face closure for renovation, which may disappoint prospective visitors. The limited appeal for very young children, like toddlers, suggests that the museum is better suited for older children and adults. Finally, some spaces within the museum require payment, which could be a detractor for those expecting a fully free experience.

Frequently asked questions about Natural History Museum

What is the best time to visit the Natural History Museum to avoid crowds?

To avoid crowds, it is recommended to visit the Natural History Museum early in the morning or to plan your visit on a weekday. Visitors should consider booking tickets online in advance to bypass long queues.

Are there interactive activities and suitable exhibits for children at the museum?

Yes, the museum provides a variety of interactive activities and exhibits that are suitable for children of different age groups, with the dinosaur exhibit mentioned frequently as a favorite among younger visitors.

Is there an admission fee to enter the Natural History Museum?

Entry to the Natural History Museum is generally free, but some special exhibitions and areas within the museum may require an admission fee.

What are customers saying about Natural History Museum

Natural History Museum
Mirza Khizar
5-Star
2 weeks ago
Walking into the Natural History Museum in London was like stepping into a treasure trove of natural wonders. The exhibits cover an extensive range – from ancient fossils that trace the evolution of life on Earth to stunning gemstones that showcase the beauty of our planet. One standout was the dinosaur exhibit. Life-sized models and genuine fossils created an immersive experience, making it feel like you're in the presence of these ancient giants. The level of detail in the displays, along with accompanying information, added depth to the educational aspect. Moving beyond, the museum houses a captivating array of specimens representing various branches of natural history – from geological formations to intricate displays of flora and fauna. The diversity of the collections ensures there's something to pique the interest of every visitor. The morning visit allowed for a more intimate exploration. With fewer people around, I could take my time appreciating the intricate details of each exhibit without the usual hustle and bustle. It also made navigating through the museum's different sections smoother. Overall, the Natural History Museum stands as a testament to the marvels of our planet, offering a comprehensive and enlightening journey through the wonders of natural history. Cleanliness 4/5 Staff 5/5 Location 5/5 Food 3/5
Natural History Museum
Zahara Yates
5-Star
a month ago
Very fun day out for all the family. There are so many exhibits and so much to learn and see! It’s fun whether u are a kid or an adult. The staff are friendly and eager to help you if you need assistance. Many public bathrooms are available around the museum. The building itself is also very impressive and has amazing architecture. The dinosaur exhibit was the highlight of my trip but I loved everything else in the museum too! So many things here has so much historical significance and long history’s and stories behind them. The minerals are so pretty and have the most beautiful colours. There is a lot of interactive activities as well which are entertaining. Food is available in many places in the museum and there are so many places to sit if you are tired.
Natural History Museum
Alvin Bong
5-Star
a week ago
Great museum for everyone! From dinosaurs to minerals to mammals, etc. At least one of them will definitely pique your interest! Explanation and route are planned perfectly. Don't forget to visit the Hintze hall for the famous dinosaur skeleton. Souvenirs are unique compared to other museums too. Definitely recommended for those seeking for family or couple activities. However, definitely recommend everyone to plan your visit early and book a ticket online in advance, as the queue can last for more than an hour.
Read all reviews

About Natural History Museum

Museums

Landmark museum of animals and natural phenomena, with hands-on exhibits and animatronic dinosaurs.

Expand