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the Design Museum

the Design Museum Reviews Summary

Museums | London

What do customers say about the Design Museum?

As of Jan 12, 2024, 10737 customers have reviewed this business and rated it 4.4 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
January 12, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
10737
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

the Design Museum's customer reviews analysis

The Design Museum, as delineated by visitor reviews, is revered for its unique offerings and exhibits that span historical and contemporary design. The museum engages visitors with displays that are perceived as insightful and accessible, appealing to those with limited time and a broad array of interests. The common consensus suggests the museum is an inspiring space with well-curated exhibitions and a layout that allows for an absorbing tour. Notably, the Designer, Maker, User permanent display, and the architecture of the museum itself are frequently lauded. However, there's an indication that the museum may not cater as well to very young children under the age of six and might have areas that feel insufficiently utilized. The specialty of the museum's focus possibly narrows its appeal, with the most enriching experience reserved for those with a distinct appreciation for design. Despite being free, with pay-for special exhibitions, the value proposition is met with positivity, with visitors feeling that the experience is worth more than the free entry price.

Positive Feedback

Visitors widely appreciate The Design Museum's diverse range of exhibitions, particularly the permanent display 'Designer, Maker, User', which offers an extensive look into the design process. The establishment's architecture receives high praise for enhancing the overall experience, contributing to an environment that is stimulating and enjoyable for design enthusiasts. The gift shop is also recognized for its selection of high-quality, innovative items that embody design excellence. Additionally, the museum's layout and the engaging nature of exhibits facilitate an edifying visit for both adults and children, with a relaxed ambiance that fosters a comfortable and memorable journey through the world of design. The thoughtful curations and presentations are consistently noted as highlights, demonstrating the museum's commitment to delivering an inspiring and educational experience.

Concerns and Threads

Despite the overall positive reception, some drawbacks are noted in customer experiences. The museum's highly specialized focus on design may limit its appeal, potentially resulting in a less engaging visit for those without a pre-existing interest in the subject. Furthermore, the space is reported to sometimes feel bare on certain floors, possibly impacting the fullness of the visitor's experience. Concerns regarding the museum's suitability for young children are also expressed, hinting at a possible lack of interactive or age-appropriate displays for younger demographics. Additionally, while the quality of the gift shop's selection is praised, high prices could dissuade potential buyers, particularly in the context of economic inflation. Lastly, the expectations for paid special exhibits occasionally fall short for some visitors, emphasizing a disparity between cost and perceived value.

Frequently asked questions about the Design Museum

Is the Design Museum suitable for young children?

While the museum provides an enlightening experience for older children and adults, it may not have extensive offerings for children under six, who might find the museum's interactive elements limited.

Are there any free exhibitions at the Design Museum?

Yes, the Design Museum houses permanent displays that are free to the public, alongside special rotating exhibitions which require a paid ticket for entry.

How long should I plan to spend at the Design Museum?

Visitors typically suggest allocating between 2 to 3 hours to fully explore the museum's exhibitions, with the possibility of spending more time for those keenly interested in design.

Recent customer reviews and testimonials for the Design Museum

the Design Museum
Daniel Levison
5-Star
a week ago
Really nice museum. The permanent display - Designer, maker, user is great, with a lot of historical stuff on the design as well as the making and using of things around us, from computers to kitchens. The other displays were interesting as well, relatively light in the depth and time you need to invest as a visitor which is nice. Not a great museum for small kids, I think anyone under 6 will have very little to do here if at all.
the Design Museum
Christophe Giot
5-Star
a week ago
Interesting 1-2hours tour for kids and adults. To get the them into design and building. The 2nd floor with building materials is definitely cool for kids whereas they are less familiar with vintage objects however seing some objects done with 3D printer is mind blowing for all the family. The shop is amazing with great books selection. Overall the atmosphere is very chill.
the Design Museum
David Best
5-Star
a month ago
Well set out and very interesting all so inspiring. The costumes were great to see. Plus the rest of the place was most interesting well worth a visit. The food and drinks was a great surprise not the cheapest but most enjoyable. This is a must go to place to visit. I have told all my family and friends the have to go and see for themselves.
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
10737
reviews
Excellent
Good
Average
Fair
Poor

About the Design Museum

Museums

Displays of contemporary design & innovation, from the everyday to the cutting edge.

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