London Transport Museum
London Transport Museum

London Transport Museum Reviews Summary

Rated 4.5 Star based on 10345 Reviews

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Overall Rating
Published on
January 12, 2024
Last updated
March 13, 2024

What do customers think about London Transport Museum?

The London Transport Museum has amassed a generally positive reputation among its visitors, presenting a historical and educational trip through the city's transportation evolution. Reviews communicate appreciation for the museum's nostalgic and interactive displays, well-curated exhibitions covering the history of London's transport system, and the museum's ability to captivate both enthusiasts and the general public. A recurring theme is the museum's interactive nature, with hands-on exhibits and the opportunity to explore vintage vehicles. However, there are some minor criticisms of its size and the functionality of interactive displays. Customers feel the museum is relatively small but packed with content, though the layout can sometimes be confusing. The availability of a ticket that allows multiple visits over a year is well-received, but some express that it's a venue best enjoyed once unless deeply interested in the subject matter. The varied reviews suggest that while the museum may not be a standout compared to other free-entry London museums, it provides a solid, engaging experience for those particularly interested in transport or looking for an educational activity in Covent Garden.

Positive Feedback

Customers express particular satisfaction with the informative and immersive nature of the London Transport Museum. Positive feedback is centered on the museum's extensive collection of historic vehicles, informative displays, and interactive exhibits. There is also praise for the museum's role in highlighting the connection between transport and London's growth. Families with children highlight the value of having educational activities that are engaging for younger visitors. Another prominent positive aspect is the museum shop, which is frequently mentioned as offering a wide array of unique and relevant memorabilia. Repeat visitation is encouraged through the ticketing system, which is valid for a year, and special events like the free adult explorer evening are well-appreciated for offering a quieter, more relaxed visiting experience.

Concerns and Threads

Among the critiques, the primary concerns pertain to the museum's size and exhibit arrangement. Some visitors find the museum smaller than expected and the layout somewhat confusing, which impacts their ability to navigate and fully enjoy the experience. There are also mentions of interactive exhibits being out of order, which detracts from the otherwise engaging nature of the museum. Additionally, while the content is comprehensive up to the modern times, some patrons feel that a single visit might suffice unless they have a vested interest in transportation history. The museum's entry fee is noted as a drawback when compared to other free-entry museums in London, potentially influencing the decision of those managing a tight travel budget or choosing between multiple attractions.

Frequently asked questions about London Transport Museum

Is the London Transport Museum ticket valid for multiple visits?

Yes, when you purchase a ticket to the London Transport Museum, it allows you entry for a whole year, enabling you to return and explore the exhibits multiple times.

Are there activities for children at the London Transport Museum?

The museum is family-friendly, with interactive displays and educational activities specifically designed to engage young visitors and create an enjoyable learning experience.

Are there any special events that allow for a quieter museum experience?

The museum hosts special events such as the free adult explorer evening, which offers a calmer atmosphere for exploring the exhibits without the presence of children.

What are customers saying about London Transport Museum

London Transport Museum
Christopher Witt
2 weeks ago
Great museum with some really interesting and nostalgic exhibits. Covers the first underground trains and early buses up until modern times.....Not a big museum but very interesting content, spent 3 hours going round. Buy tickets online for timed entry and ability to go back for following 12 months.
London Transport Museum
Chris Gledhill
5 days ago
Not a bad museum but struggles to compete with the other London museums, especially as you have to pay to enter the transport museum. There is a reasonable collection of exhibits with the highlights for my kids being some old busses and train carriages you can sit in. That’s kinda it though. It’s basically all in one room on with a couple of balcony levels. Takes about an hour to see it all. Quite of few of the interactive exhibits were out of order. Overall quite interesting to visit once but not someone you’d want to go back to.
London Transport Museum
a week ago
If i am being 100% honest everything about the museum was pretty and i loved seeing all the trains but the layout of this entire museum was kinda confusing and a bit messy. The trains were so cute though and we took lots of cool photos inside of the trains and its evolution!
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About London Transport Museum


World's leading museum of urban transport with galleries of vintage London trams, trains & buses.