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The British Museum Reviews

Rated 4.7 based on 167883 Reviews

Museums in London

Great Russell St, London WC1B 3DG

Published on
January 12, 2024
Last updated
September 14, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 87% of The British Museum's customers had a positive experience.

Positive
87%
Neutral
13%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About The British Museum?

truly made the visit exceptional

one of my favourite places

a must-see

the atmosphere invites you to explore

a truly remarkable institution

an amazing time at the British Museum

Brilliant visit, informative, well laid out

Overall a great experience

One of the most amazing museums

a fantastic visit

Trustguide extracts key phrases from reviews about The British Museum and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 14, 2025, 167883 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of The British Museum's publicly available reviews View source

Selina Uhlik rated The British Museum 5 stars
Edited a month ago
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The British Museum is impressive on its own, but the 90-minute Highlights Tour truly made the visit exceptional. It was well-paced, informative, and a great way to experience the museum without feeling overwhelmed. Our guide was fantastic! She was knowledgeable, engaging, and clearly passionate about the collection. She brought each exhibit to life with stories, context, and surprising details you’d never pick up just walking through on your own. The museum covers an incredible range of places and time periods - from ancient Egypt, and Greece to medieval Europe, Asia, the Americas, and beyond. It’s amazing to see so many iconic pieces from such a wide span of human history under one roof. Entry is free, though the tour did require a paid ticket. The building itself is beautiful, the layout is manageable with a plan, and it’s easy to reach via public transport. It does get busy, but the guided tour helped make the experience feel more focused and personal. All in all, a fantastic visit. I’d highly recommend booking the tour, as it added so much to the experience!
manjari jha rated The British Museum 5 stars
3 weeks ago
One of my favourite places in London! I particularly love the Egyptian section but if you want to make most of the museum in time then make of list of things that you wish to see. During holidays it gets crowded so getting a reservation before will help. The museum is free for all but in peak season you can book reservations without cost. It is always wise to start with room 4 where you have Rosetta Stone and then move basis your preference. Next to 4 is Greek, Asian and Byzantine. Then one can go for Egyptian - this is one of the best in the world so will take time. The museum also has cafe , pizza place and shops where you can get souvenir. I also recommend going through their display of books if you are into history. If you want to see a lot and spend time without rush then do not pair anything with British museum. It can take the whole day. The museum closes at 5.
Miguel Angel Pina Calvo rated The British Museum 5 stars
3 weeks ago
Visiting the British Museum was an awe-inspiring experience. The collection is simply breathtaking — a fascinating journey through thousands of years of human history, art, and culture from all corners of the world. From the Rosetta Stone to the Parthenon sculptures, every gallery holds something truly remarkable. The museum itself is beautifully designed, and the atmosphere invites you to explore, reflect, and learn. It’s incredible how much knowledge and beauty is housed under one roof — and even more impressive that admission is free. Whether you're passionate about history or simply curious, the British Museum is a must-see. It's one of London’s greatest cultural treasures and an unforgettable place to visit.

Reviews Summary

Overall sentiment for the British Museum, based on recent customer reviews, is overwhelmingly positive. Reviewers consistently note the impressive range of exhibits, attentive staff, and effective tour options as key highlights of their London museum experience. Many mention specifics such as knowledgeable guides and the museum’s accessibility. Some minor criticisms appear, including crowding during peak times and the need for advance reservations.

Common feedback includes praise for the collection’s global variety and historical importance, as well as the ease of free entry, supported by robust amenities like cafes and shops. Many suggest planning visits ahead and securing tickets to make the most of the expansive galleries. Reviewers also appreciate practical tips, such as visiting with a map and taking breaks to avoid fatigue.

In summary, the British Museum enjoys a strong reputation in London for its vast, well-curated exhibits, educational value, and visitor-friendly operations. The museum’s combination of accessibility, diversity of collections, and professional presentation fosters consistent local and tourist approval.
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Frequently Asked Questions About The British Museum

Is entry to the British Museum free?

Yes, general entry to the British Museum is free, but some special exhibitions and guided tours require a purchased ticket. It is advisable to reserve entry in advance during busy periods.

What should I plan for when visiting during busy times?

During peak holiday seasons, the British Museum can be crowded. Booking a reservation beforehand and planning your route through the galleries will help manage your time and improve your visit.

Are there amenities like shops and cafes onsite?

Yes, the British Museum offers several amenities including cafes, a pizza place, and a well-stocked shop featuring books and souvenirs, providing options for food, drink, and gifts during your visit.

About The British Museum

Museums
The British Museum is an internationally renowned institution located in London, offering free public access to an extensive collection of artifacts and exhibitions spanning human history, art, and culture. Visitors can explore galleries covering ancient to modern civilizations, participate in guided tours, and view special temporary exhibitions for an additional fee.

The museum operates with organized gallery layouts, scheduled opening and closing hours, and additional amenities such as cafes, souvenir shops, and public event spaces. Security screening is performed at entry, and tickets—both free and paid—may need to be reserved ahead. Wayfinding aids, guided tours, and visitor staff help facilitate smooth navigation and enhance the educational experience.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.