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Montclair-Lucania Funeral Home Reviews

Rated 4.8 based on 166 Reviews

6901 W Belmont Ave, Chicago, IL 60634, United States

Funeral Directors | Chicago, IL

Published on
February 26, 2024
Last updated
March 13, 2024

Reviews Summary

The overall company reputation of Montclair-Lucania Funeral Home seems to be highly positive, as reflected in recent customer testimonials. Customers consistently highlight the compassionate, professional, and personalized service they receive from the funeral home's staff during their difficult times. The level of satisfaction is evident in the granular praise for specific team members, notably Phillip, Lizabeth, Peter, and Sabrina, who are frequently mentioned for their care, patience, and attentiveness to detail. The positive feedback recurrently emphasizes the staff's quick response to communications, their integrity, and the extra steps taken to accommodate families’ personal and cultural traditions, along with special gestures that made a lasting impact on the grieving families. Assessing the customer experience, it is also noteworthy that the funeral home's ambiance, cleanliness, and respect to stay longer for memorials play significant roles in the overall satisfaction rate. The references to meeting special requests underscore the funeral home's commitment to personalization and cultural sensitivity, further contributing to their esteemed reputation.

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What Customers Are Saying About Montclair-Lucania Funeral Home?

Trustguide uses AI to extract key phrases from reviews about Montclair-Lucania Funeral Home and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Montclair-Lucania Funeral Home's customers had a positive experience.

Positive
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Montclair-Lucania Funeral Home Ratings

5

As of Based on 166 revies as of Feb 26, 2024

Montclair-Lucania Funeral Home Score

As of Based on 166 revies as of Feb 26, 2024

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Customer Reviews

As of Mar 13, 2024, 166 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Montclair-Lucania Funeral Home's publicly available reviews View source

Kimberly Frolik rated Montclair-Lucania Funeral Home 5 stars
5 days ago
While this is never a families happiest moment I have to say the compassion and time that Phillip took to plan my dad's funeral was incredible. Everything we wanted and planned was fulfilled and then some. This was a beautiful funeral home and phenomenal funeral and all because Phillip is absolutely positively AMAZING at what he does! Thank you for making one of the toughest days of my life so easy so flawless so incredibly perfect. I am amazed you covered every detail. Thank you from the bottom of my heart for all the wonderful memories my family and I will have for the rest of our life. God bless you Phillip!
louise reyes rated Montclair-Lucania Funeral Home 5 stars
2 months ago
Lizabeth was always pleasant and available to us. She would answer back my emails within minutes and gives feedback or suggestions for some details for my Dad’s memorial. I really appreciate her following up on my dad’s death certificate from the hospital. She was also honest and has integrity. She did everything to make the memorial and funeral service as smooth as possible. I would recommend her to future customers. Also, the staff are very patient, considerate and sensitive to our family. Because they know we are grieving, they gave us a lot of time choosing the details we would like to have for the memorial of our Dad. Even the food catering has a variety of menu to choose from. During the memorial, the staff allowed us to stay a little longer to allow us more time for our relatives to bond more and more time to gather our stuff before leaving. Overall, it’s a great experience.
Maria Delgado rated Montclair-Lucania Funeral Home 5 stars
2 months ago
There are not enough words to say how awesome the service we received during the most difficult time in my families lives. The caring and the understanding was just what was needed. They anticipated our every need . Thank you to the entire staff at Montclair. Lisabeth,Peter,Phillip were just wonderful.

Frequently Asked Questions About Montclair-Lucania Funeral Home

What kind of services can I expect from Montclair-Lucania Funeral Home?

Montclair-Lucania Funeral Home offers compassionate, personalized funeral and memorial services, accommodating a range of personal and cultural preferences. Their staff, highlighted for their caring and professional approach, can assist with all details and special requests to honor your loved one.

Are the staff at Montclair-Lucania responsive to communication and specific family needs?

Absolutely. According to customer feedback, the staff, specifically individuals such as Phillip and Lizabeth, are praised for their quick response times, attentive service, and understanding nature. They are patient, considerate, and are willing to go out of their way to make the funeral service special and reflect family wishes.

Can Montclair-Lucania Funeral Home accommodate various cultural traditions?

Yes, Montclair-Lucania Funeral Home is sensitive to different cultural traditions and is committed to honoring them. The reviews indicate that they have successfully integrated specific cultural elements into their services, making memorials unique and meaningful.

About Montclair-Lucania Funeral Home

Funeral Directors

Montclair-Lucania Funeral Home has provided funeral and cremation services in and around Chicago since 1933. For more than 75 years, our commitment to fine care has remained unchanged yet our funeral home has always responded to the evolving needs of the community.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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