Overall, customer sentiment regarding Momentum Solar is mixed, with many clients praising the professionalism and knowledge of specific sales representatives such as Anthony, Andrew, Marcus, Christian, and Elijah. Positive feedback highlights easy installation processes, detailed explanations, and courteous staff. However, some customers express significant dissatisfaction, citing unresolved technical issues, leaks following installations, delayed support, and problematic communication with the company.
Frequently, reviewers mention the importance of knowledgeable and friendly staff members in shaping their experience, underlining the company’s consistent ability to deliver clear information and facilitate smooth transitions to solar energy. At the same time, recurring negative themes include delays in repair, concerns about post-installation quality (notably roof leaks and solar panel outages), and problematic customer service, indicating inconsistency in follow-up support.
Based on reviewer feedback, Momentum Solar is seen as a company with experienced and personable sales staff but faces notable challenges in post-installation service and communication reliability. Prospective customers in the solar energy sector should weigh these aspects when considering Momentum Solar's offerings.
Frequently, reviewers mention the importance of knowledgeable and friendly staff members in shaping their experience, underlining the company’s consistent ability to deliver clear information and facilitate smooth transitions to solar energy. At the same time, recurring negative themes include delays in repair, concerns about post-installation quality (notably roof leaks and solar panel outages), and problematic customer service, indicating inconsistency in follow-up support.
Based on reviewer feedback, Momentum Solar is seen as a company with experienced and personable sales staff but faces notable challenges in post-installation service and communication reliability. Prospective customers in the solar energy sector should weigh these aspects when considering Momentum Solar's offerings.
Read more
