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Miracle Beauty Salon Reviews

Rated 4 based on 224 Reviews

1715 Howell Mill Rd, Atlanta, GA 30318, United States

Beauty Salons | Atlanta, GA

Published on
July 8, 2024
Last updated
July 8, 2024

Reviews Summary

Miracle Beauty Salon's reputation among customers appears to be marred by inconsistency and reports of unprofessional behavior, particularly by one staff member named Yasmin. Several reviews express dissatisfaction with her service, citing a lack of courtesy, perceived hostility, and significant errors in eyebrow treatment that leave customers with uneven results and, in one case, a facial imbalance. Moreover, there are troubling allegations of unsanitary practices and concerns over racial insensitivity, which potentially tarnishes the company's image. On the other hand, staff members like Noor and Alvira receive positive mentions, suggesting a disparity in service quality within the salon. The salon's ability to maintain proper health and safety standards, especially in a post-pandemic setting, has also been called into question. These recurrent themes indicate a need for management to address staff training, customer service, and safety protocols.
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What Customers Are Saying About Miracle Beauty Salon?

best service ever

very delightful atmosphere

quick and efficient

very friendly

always followed proper health guidelines

great eyebrows

underlying sense of hostility

messed up my eyebrows

not apologetic at all

huge gap between both eyebrows

attitudes have become horrible

wax was super hot

small bumps and super itchy

shocked at how unsanitary

way less painful waxes

left me bleeding

raised bumps and white pustules

received amateur work

Trustguide uses AI to extract key phrases from reviews about Miracle Beauty Salon and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 20% of Miracle Beauty Salon's customers had a positive experience.

Positive
20%
Neutral
0%
Negative
80%

Miracle Beauty Salon Ratings

1

As of Based on 224 revies as of Jul 08, 2024

Miracle Beauty Salon Score

20%

As of Based on 224 revies as of Jul 08, 2024

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Customer Reviews

As of Jul 08, 2024, 224 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Miracle Beauty Salon's publicly available reviews View source

Drea djaiye rated Miracle Beauty Salon 1 stars
2 months ago
I would rate this lower if I could. Yasmin, is not courteous when you walk in, no hello or anything. This is what I have noticed for years, I started to realize it's mainly to black women (I am black) There's always an underlying sense of hostility. My main issue and why I decided to finally write this review today is with how she has messed up my eyebrows TWICE now, making them ridiculously uneven. I told her last time and still no change, She threaded one eyebrow way shorter which has left them looking ridiculously uneven and my face unbalanced. When I told her of her mistake for the second time, she was not apologetic at all, when obviously she made a huge error. Instead of naturally offering a refund or showing some sense of remorse she shrugged it and said "you should have told me" Why should i have to tell a professional how to cut eyebrows evenly? There's literally.a huge gap between both eyebrows. At this point, it starting to feel deliberate and I feel very uncomfortable about it. Noor and Alvira are great. When you go, I recommend you schedule with them instead to avoid this treatment, especially if you are a black woman (which is most of who come in...) PS: I always tip very well, and am a very calm and polite person, I have had no issues with the others just her.
Varsha Srinivasan rated Miracle Beauty Salon 1 stars
2 months ago
Want there for my eyebrows (threading) and got the best service ever. My eyebrows have never looked that good. She was swift and the end result was utter perfection.
Damaris Edwards rated Miracle Beauty Salon 1 stars
2 months ago
I never give reviews but this is how annoyed I am. There is only 1 person ever here & the attitudes have become horrible. Not sure if she is being over worked but it’s disgusting.I tried to make an appointment over the phone and recently changed my number. I was told she could not take my appointment because I have a new number… how does that even work? So only “returning customers” can make appointments over the phone? I called another day and asked if it was busy because I know it’s only been 1 person. She says no it’s not and hung up, I get there and she’s doing a full body wax and is the only person working. How is that not busy? It could also be because they know that they are the only threading salon in the area but I’ll never come back here again. I will drive all the way to buckhead before I come here

Frequently Asked Questions About Miracle Beauty Salon

Is Miracle Beauty Salon staffed by experienced professionals?

Customer feedback suggests that the experience and professionalism of the staff at Miracle Beauty Salon vary. Some staff members have been praised for their good service, while others, particularly one named Yasmin, have been criticized for perceived lack of skill and professionalism.

Does the salon maintain a clean and sanitary environment?

While some customers have reported satisfactory cleanliness in the past, recent reviews indicate potential lapses in sanitary practices, including concerns over unhygienic waxing procedures and improper hand sanitization.

How does the salon accommodate complaints or issues with service?

According to customer testimonials, Miracle Beauty Salon's response to complaints has been inconsistent. Some clients felt their grievances were not taken seriously or addressed properly, highlighting an area for the salon to improve its customer service approach.

About Miracle Beauty Salon

Beauty Salons
At Miracle Beauty Salon, we offer a comprehensive range of services exclusively for women. From precise threading and waxing to rejuvenating facials and intricate henna tattoos, our skilled team pampers you with the utmost care. Whether it's a trendy haircut, hair henna, bridal services, eyelash enhancements, tinting, or expert hair color and texture, we're here to make your beauty dreams come true. What sets us apart is our dedication to providing an elaborate self-care session. We don't just offer salon services; we create an experience that leaves you feeling refreshed, confident, and radiant. Discover the magic of Miracle Beauty Salon in Atlanta. Visit us today and let us transform your beauty aspirations into reality.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.