Mid City Gym & Tanning is perceived favorably by its patrons, as seen in a collection of reviews emphasizing the gym's positive attributes. Customers regard the accessible daily pass pricing, particularly for Manhattan, as highly reasonable. The gym's environment is repeatedly described as motivational, owing to the presence of professional bodybuilder imagery and an impressive physical condition of staff members. Patrons find the range of equipment satisfactory, including highly specific machines such as Arnold's original calf machine, and appreciate the additional amenities like tanning and protein shakes. It's notable that customers from various fitness levels, including beginners to world-class bodybuilders, feel welcome and find value in their experience. Furthermore, personal training services receive exceptional praise for their transformative effects on clients; trainers are commended for their expertise and supportive nature. Despite these strong points, there are concerns with the gym's operational aspects, such as closing hours and equipment availability, that slightly tarnish the overall reputation.
Mid City Gym & Tanning excels in several aspects according to client feedback. The gym's supportive and inspirational atmosphere is a standout feature, with members feeling motivated by the environment and the staff. The pricing transparency for daily passes is lauded, especially given the gym's Manhattan location. The equipment variety caters to a broad range of fitness enthusiasts, from novices to professional athletes. The training staff's expertise is a recurring theme, with personal trainers receiving accolades for their ability to guide and support clients through milestones in their fitness journeys. Cleanliness, gym layout, and equipment accessibility during peak hours are additional positive aspects that contribute to the customer's overall satisfactory experience. The enforcement of safety measures like mask-wearing also adds to a sense of well-being and community responsibility among patrons.
While the positive attributes stand out, there are concerns that create friction in the customer experience at Mid City Gym & Tanning. One notable issue surrounds the cancellation policy, which customers find troublesome and somewhat misleading, citing difficulty in terminating memberships and a convoluted cancellation process that requires in-person visits and additional phone interactions. Additionally, operational constraints such as the gym closing earlier than some patrons would prefer, and a deficiency in certain equipment like steel plates and specific machines, represent areas where the gym falls short of expectations. These drawbacks, albeit described as 'minor' by some patrons, are significant enough to impact the perception of the gym's commitment to convenience and customer satisfaction.
Mid City Gym & Tanning offers daily passes for less than $30, which is considered a competitive rate for Manhattan. They ensure transparency by publishing these rates on their website.
Personal training is available and highly regarded at Mid City Gym & Tanning. Clients report substantial improvements in their strength and fitness levels, crediting the knowledgeable and friendly trainers for their success.
Some customers have experienced difficulties with the cancellation process, reporting that it is not as straightforward as expected. It requires an in-person visit to the gym to obtain a phone number for cancellation, and some customers have cited issues with being charged for additional months post-cancellation.
Spacious, fully equipped gym offering cardio & strength training equipment & trainers.
