Medserena Upright MRI Centre Manchester Reviews

The overall sentiment expressed in customer reviews for Medserena and its MRI services is highly positive, with repeated emphasis on the welcoming environment, professionalism, and care provided by the staff. Customers consistently highlight their anxiety around MRI procedures and note how the supportive approach—particularly by named staff such as Jane, Stanley, and David—made the experience much more comfortable. Although the majority of feedback is glowing, a few minor suggestions are made around communication during the scan and providing TV subtitles.

Frequent themes include the ease of booking, short waiting times, and the accommodating, empathetic nature of both reception and technical staff. Reviewers mention that accessibility and comfort are standout features, particularly for individuals with claustrophobia or physical challenges. Several reviewers note the advantage of the upright open MRI scanner and the thoughtful touches provided by the team that help reduce patient anxiety.

Based on reviewer feedback, Medserena is regarded as a reputable and reliable MRI centre in its region. Patients with specific needs and anxieties found the process manageable and even pleasant. Minor operational suggestions do surface, but overall, Medserena secures a strong reputation for expertise and consideration in healthcare imaging.

Medserena operates as an MRI centre offering diagnostic imaging services with a focus on open and upright MRI scanning options. The company provides MRI procedures that are especially suitable for those with claustrophobia, mobility issues, or anxiety toward traditional closed MRI environments.

Appointments can be scheduled in advance or as walk-ins, with processes in place to accommodate urgent needs. Staff handle all steps from reception, explanation of procedures, scanning, and post-scan arrangements such as transport. The facility includes amenities like parking, a comfortable waiting area, and in-scan entertainment, following a structured workflow emphasizing patient comfort and information.