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Ramón M. Sánchez Md - Peachtree Neurology Associates, P.C. Reviews

Rated 3.6 based on 22 Reviews

5667 Peachtree Dunwoody Rd Suite 295, Atlanta, GA 30342, United States

Neurologists | Atlanta, GA

Published on
February 16, 2024
Last updated
March 13, 2024

Reviews Summary

The overall company reputation of Ramon M. Sanchez, M.D. appears to be predominantly positive in terms of medical care and patient treatment, while the administrative and support aspects are viewed unfavorably. The reviews consistently praise Dr. Sanchez for his expertise, personable manner, and thoroughness, noting his ability to address complex medical issues and the time he spends consulting with his patients. However, multiple reviews express significant dissatisfaction with the administrative staff, particularly regarding billing practices and unprofessional behavior. Recurrent negative themes include patients being sent to collections due to insurance billing errors, difficulties obtaining medical records, and poor communication. These issues are serious enough that some patients have chosen to leave the practice despite their high regard for Dr. Sanchez's medical abilities.

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What Customers Are Saying About Ramón M. Sánchez Md - Peachtree Neurology Associates, P.C.?

Trustguide uses AI to extract key phrases from reviews about Ramón M. Sánchez Md - Peachtree Neurology Associates, P.C. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Ramón M. Sánchez Md - Peachtree Neurology Associates, P.C.'s customers had a positive experience.

Positive
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Ramón M. Sánchez Md - Peachtree Neurology Associates, P.C. Ratings

1

As of Based on 22 revies as of Feb 16, 2024

Ramón M. Sánchez Md - Peachtree Neurology Associates, P.C. Score

As of Based on 22 revies as of Feb 16, 2024

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Customer Reviews

As of Mar 13, 2024, 22 customers have reviewed this business and rated it 3.6 Star out of 5. Trustguide conducted an in-depth analysis of Ramón M. Sánchez Md - Peachtree Neurology Associates, P.C.'s publicly available reviews View source

Karen Escobar rated Ramón M. Sánchez Md - Peachtree Neurology Associates, P.C. 1 stars
4 months ago
If my family and I could leave zero stars we would but we are leaving 1 for Dr. Sanchez, he is a very knowledgeable doctor and would even recommend him for friends, he helped my dad get much better from recent diagnose of Parkinson's and Epilepsy. But unfortunately his administrative staff and office manager who I found out was his wife is very unprofessional. They sent my dad to collections for $1000 medical bill because his insurance was put in wrong and therefore everything that was billed came back denied, we repeatedly told them to please fix that but his wife was ignorant at letting us explain our side and said he will no longer be seen at our office which was fine whatever but they refused to give at least 1 month supply of his medication until we found another doctor who will see my dad. I hope nobody ever does that to her but anyways overall Dr. Sanchez was very good at knowing my dad's disease but I would not recommend going to his practice. *Follow-up from automated reply below: These are not false accusations, as described in other reviews we’ve all have had the same experience so therefore the patients are not the problem but thanks for replying!
Clementina Hiteshew rated Ramón M. Sánchez Md - Peachtree Neurology Associates, P.C. 1 stars
a year ago
Dr Sánchez is a very experienced doctor, knowledgeable and personable. I do not have more than great words for him. Unfortunately I am leaving his practice as his administrative office staff is simply a disaster. They sent me to collection without even presenting me a bill for the first time or by first billing my insurance. His office never told me before seen Dr Sanchez that he is out of the insurance companies network, so I ended up paying everything out of my pocket (several thousand). Contacting his office is a nightmare. Getting my medical records requested by my primary physician office per my written authorization was a burden.I would simply summarize my experience with Dr Sanchez by saying he is a great doctor without a diligent administrative office which makes it as not a viable choice for me.
ctesiphon 9 rated Ramón M. Sánchez Md - Peachtree Neurology Associates, P.C. 1 stars
a year ago
Dr Sanchez himself is knowledgeable, enthusiastic, has all the time in the world. His nurse is also lovely. Crystal the EEG technician turned up 15 minutes late for my daughter’s sleep-deprived EEG, no explanation or apology, wearing the same dirty jacket she wore for the first EEG. She had no idea why we were there and made my daughter recount her (distressing) history instead of reading her notes. Crystal wore her mask on her chin and sniffed heavily and wetly throughout. Five stars otherwise but …

Frequently Asked Questions About Ramón M. Sánchez Md - Peachtree Neurology Associates, P.C.

Is Dr. Sanchez experienced in treating complex neurological conditions?

Yes, reviews indicate that Dr. Sanchez is highly knowledgeable and has been successful in treating patients with complex neurological conditions, including chronic migraines, Parkinson's, and epilepsy.

What are patients saying about interactions with the office administrative staff?

There are multiple reports of negative interactions with the office administrative staff, including billing issues and unprofessional conduct, which have negatively affected some patients' overall experience with the practice.

Do patients feel that their concerns are adequately addressed during consultations?

Yes, Dr. Sanchez is commended for his attentiveness and the time spent with patients during consultations, with many reviews highlighting his thorough approach to patient care and the significant improvement in patients' health after visiting his practice.

About Ramón M. Sánchez Md - Peachtree Neurology Associates, P.C.

Neurologists
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