The most consistent patterns involve refund disputes, inadequate aftercare, and communication breakdowns, particularly after deposits are paid or procedures are completed. Some reviewers mention positive surgical results, attentive transport services, or specific staff members like Dr. Batu, Dr. Zafer, and Sefa. However, even these reviews frequently highlight operational weaknesses, such as the need to chase aftercare support or feeling unsupported when complications or schedule changes arise, especially for international patients traveling to Turkey.
Overall, Medaway’s reputation in Turkey appears mixed to negative based on these reviews. While a minority of patients describe efficient, well-coordinated experiences and recommend specific medical professionals, the prevailing feedback suggests concerns about company reliability, transparency, and ethical handling of deposits. Potential clients in the UK and abroad should weigh these risks carefully when considering Medaway for medical procedures.