MedAway Reviews

The overall sentiment for Medaway as reflected in recent customer reviews is predominantly negative, with recurrent issues cited around transparency, deposit refunds, customer service, and follow-up care. Several reviewers express frustration with changing price quotes, poor communication, and difficulty obtaining essential medical documentation. Even those who mention satisfactory procedural outcomes often temper their comments with critical observations about administrative or post-procedure support.

The most consistent patterns involve refund disputes, inadequate aftercare, and communication breakdowns, particularly after deposits are paid or procedures are completed. Some reviewers mention positive surgical results, attentive transport services, or specific staff members like Dr. Batu, Dr. Zafer, and Sefa. However, even these reviews frequently highlight operational weaknesses, such as the need to chase aftercare support or feeling unsupported when complications or schedule changes arise, especially for international patients traveling to Turkey.

Overall, Medaway’s reputation in Turkey appears mixed to negative based on these reviews. While a minority of patients describe efficient, well-coordinated experiences and recommend specific medical professionals, the prevailing feedback suggests concerns about company reliability, transparency, and ethical handling of deposits. Potential clients in the UK and abroad should weigh these risks carefully when considering Medaway for medical procedures.

Medaway is a company that specializes in providing medical tourism services, particularly for procedures such as dental implants, hair transplants, rhinoplasty, and other surgical interventions. It serves international customers, especially those traveling to Turkey, by coordinating medical treatments with clinics and surgical staff in Istanbul and related locations.

The company operates by arranging consultations, setting up medical appointments, coordinating transportation, and securing accommodations for patients. Medaway acts as an intermediary between clients and healthcare providers, managing the logistical aspects from airport transfers to hotel bookings and hospital visits. Communication channels are used to facilitate scheduling and support throughout the process.