McQueens Dairies Reviews

Customer feedback for this milk delivery company is predominantly negative, with recurring concerns about unauthorized deliveries, billing issues, and customer service interactions. Reviewers consistently note experiences such as aggressive sales tactics, being charged for services they did not agree to, and facing considerable difficulties in canceling the service or resolving problems. One reviewer mentioned appreciation for a single helpful staff member, but general dissatisfaction dominates the feedback.

Frequent themes include repeated delivery errors, such as orders not arriving or being sent to the wrong address, along with missed communications about changes to delivery schedules. Several customers reported feeling pressured into continued service and described awkward or hostile cancellation procedures. Positive remarks are rare but reference specific products like oat milk, glass bottle packaging, the ability to manage subscriptions online, reasonable pricing, and instances of polite phone staff.

Overall, the reputation of this milk delivery service is marked by mistrust and frustration, especially regarding billing ethics and reliability. Multiple reviewers highlighted ongoing operational and communication issues, leading to cancellations and strong warnings to avoid the company. From these reviews, it is regarded as a delivery provider with significant service and customer relations challenges.

This company operates in the milk and grocery delivery sector, providing doorstep deliveries of items such as milk, eggs, oat milk, and juice. Customers place orders and access their subscriptions primarily through the company’s website, with products delivered directly to their homes using dedicated delivery drivers.

Company processes typically involve home visits or sign-up offers to acquire new customers, followed by regular scheduled deliveries. Subscription management is available online, while customer support and billing issues are addressed over the phone. The company handles packaging, delivery logistics, and account changes in-house to maintain direct control over operations.