Mallilo & Grossman receives predominantly positive feedback as a personal injury law firm. Reviewers consistently note the professionalism, kindness, and attentive support of specific attorneys such as Scott Kutcher, Mark Persaud, Tim Tenke, Jeff Blum, Jawan Finley, and John Manessis. Customers mention being kept informed, thorough explanations, and attorneys taking time to answer questions. However, some reviewers cite a perceived decline in organizational coordination and dissatisfaction with trial experiences, indicating room for improvement.
Key themes identified in these reviews include the firm’s responsiveness, clear communication, and the compassionate, tenacious approach of individual attorneys. Multiple clients highlight satisfactory financial outcomes, smooth legal proceedings, and a demonstrated commitment to achieving favorable settlements. A few reviews raise concerns about internal record-keeping and inconsistent departmental professionalism, suggesting some operational gaps as the firm has grown.
Overall, Mallilo & Grossman is regarded as a reputable choice for personal injury representation, especially in New York, due to consistent praise for attorney dedication and client support. Repeat client referrals and expressions of gratitude contribute to a strong local reputation, although the firm should address operational weaknesses to maintain high standards.
Key themes identified in these reviews include the firm’s responsiveness, clear communication, and the compassionate, tenacious approach of individual attorneys. Multiple clients highlight satisfactory financial outcomes, smooth legal proceedings, and a demonstrated commitment to achieving favorable settlements. A few reviews raise concerns about internal record-keeping and inconsistent departmental professionalism, suggesting some operational gaps as the firm has grown.
Overall, Mallilo & Grossman is regarded as a reputable choice for personal injury representation, especially in New York, due to consistent praise for attorney dedication and client support. Repeat client referrals and expressions of gratitude contribute to a strong local reputation, although the firm should address operational weaknesses to maintain high standards.
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