New York, NY
Maestro'S Caterers
Maestro'S Caterers

Maestro'S Caterers Reviews Summary

Rated 4.4 Star based on 1767 Reviews

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Overall Rating
Published on
January 10, 2024
Last updated
March 13, 2024

What do customers think about Maestro'S Caterers?

Overall, Maestro's Caterers appears to establish a strong reputation through elegant venue presentations, appreciation of professional staff, and a positive ambience for various events. Customers enjoy the elegant and inviting atmosphere, particularly noting the beautiful decorations and cleanliness. A key strength highlighted in the reviews is the venue's willingness to accommodate and personalize experiences, as evidenced by the provision of an additional room for a wedding and attentive arrangements for a Sweet 16 celebration. However, the feedback indicates inconsistencies in the quality of service and food. Multiple reports mention issues with the servers not fulfilling requests and a lack of substitutes for allergy considerations. The food experience receives mixed reactions, with some guests finding it delicious while others criticize it for being cold, under-seasoned, or of poor quality. Similarly, the valet parking service received mixed remarks ranging from 'incredible' to 'horrible', with an instance of compulsory tipping.

Positive Feedback

Positive aspects of Maestro's Caterers from customer feedback center on the venue's ambience and the professional level of care for event execution. The aesthetic appeal of the venue is consistently praised, with specific mention of its elegance, decor, and cleanliness. The venue's handling of family events, like Sweet 16s and weddings, is commended for attentive service, and in some cases, going above and beyond to ensure a memorable experience by offering additional space. The staff's responsiveness to dietary restrictions and their patience with event delays are also viewed favorably. A few reviewers speak highly of the quality of the food and mention excellent amenities such as clean restrooms, coat check, and free valet parking.

Concerns and Threads

Customer complaints about Maestro's Caterers tend to focus on the aspects of service and food quality. There are several instances where requests made to servers went unattended, and no substitute offerings were made for those with dietary restrictions. In terms of food, reviews convey dissatisfaction, citing meals being served cold, under-seasoned, or in some cases leading to sickness the day after the event. Feedback on the valet parking service includes a negative experience involving a demand for tips. The venue's cleanliness is praised in general, but there are reports of disarray in the bathrooms. There are also suggestions for improvements in the venue, such as updating furniture and a need for better music selection to cater to diverse age groups.

Frequently asked questions about Maestro'S Caterers

Does Maestro's Caterers accommodate dietary restrictions?

Maestro's Caterers staff have been recognized for their attention to dietary restrictions, ensuring that guests with allergies, for example, are not exposed to allergens in their meals. However, there may not always be substitute dishes offered for restricted diets.

What kind of events can be hosted at Maestro's Caterers?

Maestro's Caterers can host a range of events, from family celebrations like Sweet 16s and weddings to corporate gatherings such as work Christmas parties. Customers appreciate the space available for different event types.

Is valet parking available at Maestro's Caterers, and is it complimentary?

Yes, Maestro's Caterers offers valet parking, which is frequently mentioned as complimentary. Nonetheless, there have been instances of dissatisfaction regarding valet services, including a forced tipping situation.

What are customers saying about Maestro'S Caterers

Maestro'S Caterers
Daniel Clyburn
3 months ago
The catering hall is elegant and very inviting. Food was good, Service by servers needs some improvements I understand there is a crisis in obtaining workers that will keep your core service at their focus. But know service in the food/ catering areas are very critical to the overall success of the business. My table asked a few times for the same item by a few servers and we never received. On a good point the server did pay attention to someone that is allergic to seafood and made sure no seafood was a part of his meal although seafood was a part of fhe entree for everyone else. No substitute was offered..
Maestro'S Caterers
Carlos Paulino
4 weeks ago
What a beautiful place! The location itself. Free valet with incredible service! The host were on point! My niece Johaily did her bsweet 15th here and we had a amazing time. Highly recommend Maestro's for all your family events!
Maestro'S Caterers
Rosemary Salcedo
10 months ago
The best place for your next event. Just celebrated my best friends wedding here and the staff is nothing short of accommodating and catering. They're extremely professional and genuinely care for your events vision. Originally reserved one room and since other rooms weren't taken at the time of the event, they offered an adjacent room to accommodate the 100 guests. Very well run family place I would definitely consider for my next event. Thank you for everything!
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