Love Luxury Reviews

Overall, customer feedback for Love Luxury’s luxury resale and consignment service in London is highly positive, with reviewers regularly highlighting professionalism, transparent communication, and prompt payments. Staff members such as Marya and Alexander are frequently praised by name for their patient, knowledgeable, and courteous approach. While the majority of reviews are strongly favorable, one customer raised concerns over slow responses and business practices relating to exchanges and store policies.

Key themes include efficient and clear communication via digital channels, smooth appointment scheduling, and prompt transaction completion. Customers value both buying and selling experiences, pointing out quick payments, thorough inspections, and staff’s ability to remain professional even in challenging situations. Specific mention is made of Trust in valuations, personalized advice for purchases, and a seamless handover process. A recurring positive is the expertise staff demonstrate with both jewelry and luxury handbags.

In summary, Love Luxury maintains a strong reputation within London for reliable and professional luxury resale transactions, supported by consistently positive customer interactions. Trust, efficiency, and knowledgeable staff are frequently cited as reasons for returning and recommending the store. While operational critiques are rare, most clients experience high service levels and satisfaction with both purchases and consignments.

Love Luxury operates within the luxury resale industry, specializing in the consignment, purchase, and sale of high-end goods such as handbags, watches, and jewelry. The company serves both buyers and sellers, providing a boutique storefront and digital touchpoints for inquiries, transactions, and appointments.

The company operates through scheduled appointments, thorough in-person inspections, and timely payment upon sale or purchase. Staff are available to assist customers both online and in-store, following a structured workflow that includes valuation, product presentation, and secure, efficient handling of payment and account settlement.