Living New York Reviews Summary

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Estate Agents | New York, NY

225 W 35th St 14th Floor, New York, NY 10001, United States

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Living New York?

As of Mar 13, 2024, 246 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Living New York's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
January 26, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Living New York's customers had a positive experience.

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Living New York's customer reviews analysis

Analyzing recent customer reviews for Living New York, the company displays a robust reputation, especially due to the exemplary work of an agent named Staci Reed, mentioned consistently for her efforts, and another agent, Anna Domina. Staci Reed is commended for her responsiveness, professionalism, and effective communication. Customers express appreciation for her ability to simplify the rental process, provide tailored apartment options, and her efficiency in handling paperwork and coordination. Anna Domina also earns praises for her eagerness to assist and rapid turnarounds during the holiday season. The sentiments reflect that both agents are attentive and make the experiences stress-free, significantly impacting customer satisfaction positively. It becomes clear that the agents' personalized service, and understanding the customers' needs are the key elements elevating the company's reputation in the real estate market.

Positive Feedback

The reviews positively highlight several aspects of the customer experience with Living New York. Firstly, customers outline an appreciation for the responsiveness and professionalism exhibited by the agents, with commendations for their prompt communications via text, phone, and email. Special mention is made of Staci Reed's ability to swiftly navigate the approval process and Anna Domina's negotiation skills, even during peak times like the holiday season. Furthermore, the personalization of services is applauded; customers feel their needs and preferences are understood and met, leading to satisfactory leasing outcomes. Lastly, efficiency is also a focal point; the smooth, fast-paced processes and thorough handling of paperwork contribute to the overall favorable perceptions of the company.

Concerns and Threads

While the reviewed feedback is overwhelmingly positive, there are no explicit negative aspects mentioned in the customer reviews provided. Each review speaks highly of the company's service quality, particularly praising the individual agents Staci Reed and Anna Domina. This lack of negative customer feedback suggests either a uniformly high standard of service from Living New York or a selection bias in the reviews presented. Without further data, it is not possible to provide an objective evaluation of any negative customer experiences.

Frequently asked questions about Living New York

How accessible are Living New York agents for international clients?

Based on reviews, agents such as Staci Reed are highly responsive and helpful to foreign nationals, making the process of securing an apartment in NYC easy and ensuring constant communication via text and phone.

Can I expect efficient handling of paperwork and processes with Living New York?

Yes, customers report that agents like Staci Reed facilitate a seamless experience by streamlining paperwork, coordinating efficiently, and providing quick turnarounds on apartment leases.

Do Living New York agents accommodate specific housing requirements, such as pet-friendly options?

Agents are known to be attentive to individual needs, such as pet accommodations, and help clients find suitable housing options that meet all of their specified criteria.

Recent customer reviews and testimonials for Living New York

Living New York
Tyson Dennis-Sharma
5-Star
a week ago
My agent was Staci Reed. This was my first time securing a place in NYC and I am a foreign national. She made the process easy. She was very responsive by text and phone, and helped me do what was needed to get approved. The tour was well-done too! I strongly recommend her to anyone hoping to find an apartment in Manhattan.
Living New York
Anubhav Khamroi
5-Star
a month ago
I would highly recommend Staci Reed to anyone who is looking for a place in New York. She recently helped me find a place near Madison Avenue. During my entire search, she demonstrated an unmatched promptness and effectiveness in all respects. At the outset, she had sent an email with great videos of the available apartments and the amenities in the building, along with all relevant information. That was super helpful in shortlisting my preferences. Staci's commitment to understanding my preferences was evident right from our initial interaction. She patiently showed me the property and the amenities, ensuring the viewing was tailored to my preferences. She was available round the clock over text or call to answer any questions. She streamlined the entire paperwork process, ensuring a seamless and expedited experience. I wholeheartedly recommend Staci.
Living New York
Alexander Garden
5-Star
a month ago
I recently had the pleasure of working with Staci Reed while renting my apartment, and I must say, her service was exceptional. Professionalism: Staci’s professionalism was evident from our first meeting. She was always punctual, well-prepared, and knowledgeable about everything. Her insights and advice were invaluable in navigating the rental process. Communication: One of Staci’s strongest qualities is her communication skills. She was always available to answer my questions, whether via email, phone, or in-person meetings. Her responses were prompt and thorough, ensuring I was well-informed at every step. Customer Service: Staci went above and beyond in her customer service. She listened to my needs and preferences, offering tailored options that perfectly matched my criteria. Her patient and understanding approach made the entire process stress-free and enjoyable. Efficiency: The efficiency with which Staci handled all the paperwork and coordination was impressive. She ensured that every detail was taken care of, from the initial listing to the final agreement, making the process seamless and quick. Outcome: Thanks to Staci’s expertise, I was able to lease my apartment much faster than I anticipated, and at a great price. Her negotiation skills and market understanding played a crucial role in this successful outcome. In conclusion, Staci Reed is a remarkable agent who offers a blend of professionalism, communication excellence, personalized service, efficiency, and results. I highly recommend her to anyone looking to rent their property and would certainly engage her services again in the future.
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Overall Rating

TrustScore®
A+
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F
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Overall Rating
4.4
/5
246
reviews
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