Legacy Wills & Estate Planning Ltd Reviews

Overall sentiment for Legacy Wills’ will-writing service is mixed, with many reviewers highlighting professionalism, knowledgeable staff, and reliable execution while others share concerns about sales tactics and transparency. Customers consistently mention helpful and patient staff as well as clear communication throughout the process. However, there are sharp criticisms regarding upselling and a lack of accreditation.

The most frequent themes in reviews center on Legacy Wills’ thoroughness, clarity in explaining legal documents, and prompt response times. Positive feedback frequently cites accessible and friendly consultants, careful guidance, and quick turnaround—many customers achieved peace of mind and efficient document delivery. On the negative side, several reviewers report feeling pressured into additional purchases well beyond the advertised will price, raising trust issues and highlighting discomfort with aggressive sales approaches.

In summary, Legacy Wills has established a reputation for clear guidance and responsive service in will writing but faces credibility concerns due to high-pressure sales and document errors. For those in the UK seeking practical estate planning, the company offers a largely positive, but occasionally inconsistent, customer experience.

Legacy Wills is a company specializing in will-writing and estate planning services. It operates within the legal and financial sector, helping customers prepare and manage wills through consultations and document preparation. Services are delivered primarily through remote calls, paperwork exchanges, and step-by-step advisory support.

The company’s operations revolve around collecting client information during initial consultations, drafting legal documents, and providing detailed instructions for completion and signature. Legacy Wills issues paperwork for review, manages necessary corrections, and ensures documents are finalized according to established legal practices.