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Lead Academy Reviews

Rated 4.7 based on 398 Reviews

Online Education in Swindon

Office 15, Pure Offices, Kembrey Business Park, Swindon SN2 8BW

Published on
August 17, 2025
Last updated
August 17, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of Lead Academy's customers had a positive experience.

Positive
60%
Neutral
10%
Negative
30%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Lead Academy?

a great way to get new skills

great learning experience with Lead Academy

support team was very responsive

staff are courteous and will always do their best

Thank you so so much lead academy

contact with lead academy if I needed any advice

course material is detailed and extensive

The further into the course you get the more confident you will feel

very friendly and helpful

looking forward to doing my phlebotomy training

Trustguide extracts key phrases from reviews about Lead Academy and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Aug 17, 2025, 398 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Lead Academy's publicly available reviews View source

Yas rated Lead Academy 5 stars
a month ago
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It was a great experience studying with Lead Academy. My course was detailed and well explained. The teacher shared her contact details in case anyone has questions. That was a nice touch! I completed the course at my own pace. It's a great way to get new skills and move on in your career.
Henry Onyemakonor rated Lead Academy 5 stars
a month ago
I had a great learning experience with Lead Academy. The course content was clear, well-structured, and easy to follow. Tutor support was responsive and helpful throughout my studies. The platform was user-friendly and flexible, which suited my schedule. I gained valuable knowledge and skills relevant to the health and social care sector. I would highly recommend Lead Academy to anyone looking to upskill online.
Monica Fernandes rated Lead Academy 5 stars
a month ago
I recently completed my Functional Skills Level 2 English and Maths exams with Lead Academy and had a great experience. The booking process was simple, and the support team was very responsive. Everything ran smoothly duringexam days, and I’m happy to say I passed both exams. I’d definitely recommend Lead Academy for anyone needing these qualifications.

Reviews Summary

The overall sentiment toward Lead Academy’s online education service is generally positive, according to recent customer reviews. Reviewers consistently note the flexible course structure, detailed materials, and supportive staff, which enable students to progress at their own pace and gain practical qualifications. However, there are recurring criticisms regarding poor communication, course updates, and some administrative processes.

Common feedback includes praise for user-friendly platforms, responsive tutor support, and effective learning experiences in areas such as Functional Skills and British Sign Language. Customers frequently highlight the professionalism of staff and the depth of course content. On the other hand, several customers have reported issues with outdated material, unclear exam booking procedures, and extra fees for certification, indicating some inconsistency in delivery.

Overall, Lead Academy is regarded as a reliable choice for online education in the UK, with many students achieving their academic or career goals through the service. Reviewers do raise concerns about communication and course currency, but successful outcomes and supportive interactions are consistently referenced.
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Frequently Asked Questions About Lead Academy

What is the support like from Lead Academy staff?

According to multiple reviews, Lead Academy staff and tutors are supportive, courteous, and responsive. Students report receiving assistance for academic questions and issues with course bookings or exams.

Are there any extra costs for certificates or exams?

Some reviewers have mentioned additional fees required for certification after course completion or remarking of exams. It's advisable to inquire specifically about all potential costs before enrolling.

Can I complete Lead Academy courses at my own pace?

Yes, many students highlight the flexibility of Lead Academy’s online platform, allowing them to study at their own pace and rewatch course videos as needed to reinforce understanding.

About Lead Academy

Online Education
Lead Academy provides online education and training services, offering a range of courses and qualifications in subjects such as health, social care, functional skills, British Sign Language, and employment law. Their delivery model is internet-based, enabling students to study from any location at their own pace through digital platforms.

The company structures its courses to be accessible online with pre-recorded content, downloadable materials, and sometimes automated narration. Tutor and support staff assist students via email and online communication. Students can book, pay, and complete assessments through the platform, with certain qualifications requiring scheduled exams through Lead Academy’s system.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.