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Laveda Lash & Brow Boutique Reviews

Rated 4.5 based on 527 Reviews

2200 14th St NW, Washington, DC 20009, United States

Beauty Salons | Washington, DC

Published on
March 7, 2024
Last updated
March 13, 2024

Reviews Summary

The reputation of Laveda Lash & Brow Boutique is mixed according to the latest customer reviews. On one hand, some clients are pleased with the meticulous work on lash extensions and the thorough, gentle service provided by certain technicians, receiving many compliments post-visit and experiencing no irritation. The boutique seems to have gained appreciation for accommodating clients in urgent situations and maintaining a pleasant atmosphere. However, other reviews indicate substantial dissatisfaction, particularly about nail services. Complaints include technicians not honoring advertised service details, lack of proper cuticle care, rushed and incomplete services, and poor product longevity with some manicures lasting less than a week before chipping. The customer service has also been criticized, with the front desk staff described as rude and unaccommodating. This inconsistency in service quality and customer experience is a concern and suggests a potential area of improvement for the management of Laveda Lash & Brow Boutique.

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What Customers Are Saying About Laveda Lash & Brow Boutique?

Trustguide uses AI to extract key phrases from reviews about Laveda Lash & Brow Boutique and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Laveda Lash & Brow Boutique's customers had a positive experience.

Positive
Neutral
Negative

Laveda Lash & Brow Boutique Ratings

5

As of Based on 527 revies as of Mar 07, 2024

Laveda Lash & Brow Boutique Score

As of Based on 527 revies as of Mar 07, 2024

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Customer Reviews

As of Mar 13, 2024, 527 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Laveda Lash & Brow Boutique's publicly available reviews View source

India rated Laveda Lash & Brow Boutique 5 stars
a week ago
Shirin did my lashes during my first visit about a week ago! At first I wanted them just a little longer but as days went on and I received so many compliments I started liking them even more! The atmosphere is nice. This was no rush job! It took about two hours, but it was 2 hours well spent because Shirin took her time and was very meticulous which I loved! I am definitely going back!
Alexsa Purnell rated Laveda Lash & Brow Boutique 5 stars
a month ago
While the staff was very nice this place is not worth it. They advertise on the website that all tools are new for each client but the nail tech utilized, old/ used files on my natural nails. I also booked the Russian Manicure service and less than halfway through the service I noticed she had no clue what she was doing. She started applying the gel and never pushed back my cuticles or cut my eponychium. I left mid service, paid $47 for gel removal ($40) and one nail extension ($7). I will not be returning.
Connie Sherow rated Laveda Lash & Brow Boutique 5 stars
a month ago
I got classic lashes with Bella. I had a great experience. She was gentle, clean, & gave me what I asked for. She also made sure I was comfortable & not feeling any irritation at any time.

Frequently Asked Questions About Laveda Lash & Brow Boutique

Are all tools and equipment new for each client at Laveda Lash & Brow Boutique?

Although the website advertises that all tools are new for each client, there have been instances reported by customers where old or previously used tools have been utilized during services.

Can I expect my lash extensions to be done quickly?

Many clients report that lash extensions at Laveda Lash & Brow Boutique are a meticulous process taking around two hours. Quality seems to be favored over speed to ensure client satisfaction with the final result.

If I have an issue with a service at Laveda Lash & Brow Boutique, will the staff be accommodating?

Customer experiences with resolving service issues at Laveda Lash & Brow Boutique vary. Some reports suggest the staff, particularly at the front desk, may respond with rudeness instead of compassion, indicating customer service may not always meet expectations.

About Laveda Lash & Brow Boutique

Beauty Salons

Top Lash & Brow in DC and VA. Rated Top Lash & Brow in the MD Prince George County, and DC region by Top Doctors on the OWN Network. Offering the Gel and Gel-X Mani Pedi Nails, Eyelash Extensions, Lash Lifts and Lash Tints, Waxing, Facials, Microblading & Shading Ombre brows & reflexology. Lash Supplies

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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