Lashify Reviews

The overall sentiment toward Lashify is predominantly negative, with customer reviews highlighting various concerns regarding the company's professionalism and service quality. While there is one long-time customer expressing satisfaction with product longevity and natural appearance, the majority of feedback raises issues such as unresponsive customer service, high prices, and negative interactions with staff and leadership. Criticisms also include perceived monopolistic practices and accusations regarding business ethics.

The most frequent themes relate to poor customer service, unfriendly staff, and difficulty obtaining support for order-related problems. Several reviewers voice frustration about the company's handling of lost shipments, the use of scripted responses, and a lack of genuine assistance. Additionally, allegations regarding the company’s business tactics—such as attempting to control the market or expressing unprofessional behavior online—appear in multiple reviews.

In summary, Lashify’s reputation appears significantly challenged by customer reports of unprofessional conduct, subpar service, and management issues. Although their lash product itself receives some isolated praise, the prevailing perception, particularly online, is consistently negative, especially around customer support and company culture.

Lashify operates within the beauty industry, offering false eyelash products, particularly lash clusters designed for at-home application. Their products are sold directly to consumers, primarily through online channels, enabling customers to achieve a salon-like lash appearance at home.

The company manages sales and fulfillment via an online store model. Orders are processed digitally and shipped to customers using third-party logistics providers like FedEx. Customer inquiries and issues are handled by Lashify's support team, which communicates through scripted responses. The company's founder and staff are active on social media platforms.