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Lakeside Terraces Reviews

Rated 3.9 based on 274 Reviews

44525 Pine Dr, Sterling Heights, MI 48313, United States

Uncategorized | US

Published on
August 30, 2024
Last updated
August 30, 2024

Reviews Summary

Lakeside Terraces appears to have cultivated a supportive and responsive office team, with special commendation directed towards certain staff members such as Maija, Kristina, and Stacy for their exceptional customer service. Conversely, issues raised in the reviews center around apartment and maintenance concerns such as dated interiors, recording wear-and-tear, infestation problems, carbon monoxide leaks, and inconsistent responses to multiple maintenance requests. Positive experiences highlight the team's ability to ease the transition for new tenants and the engaging community atmosphere. On the flip side, severe incidents like carbon monoxide exposure and pest infestations have significantly tainted some residents' experiences, thereby influencing the community's reputation. Overall, the customer experience at Lakeside Terraces is a dichotomy of committed staff engagement and challenging living conditions.
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What Customers Are Saying About Lakeside Terraces?

Amazing office team

treated her as another member of the family

made it very easy for me

been a great experience

He quickly figured out what was wrong

made the process of getting my very first apartment easy

made sure everything was ready for moving in

so helpful and friendly

clear communication

carbon monoxide poisoning

infestation of bugs

Trustguide uses AI to extract key phrases from reviews about Lakeside Terraces and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Lakeside Terraces's customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%

Lakeside Terraces Ratings

5

As of Based on 274 revies as of Aug 30, 2024

Lakeside Terraces Score

80%

As of Based on 274 revies as of Aug 30, 2024

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Customer Reviews

As of Aug 30, 2024, 274 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of Lakeside Terraces's publicly available reviews View source

Isaac Nelson rated Lakeside Terraces 5 stars
a week ago
Loving lakeside over the past few years! Amazing office team, they’re always quick and happy to help. Shout out to Maija, a wonderful and welcoming property manager. Maintenance team is also amazing, quick turn around times and gets the job done right. Thanks Rex and Nick!
Efrain Gonzalez rated Lakeside Terraces 5 stars
11 months ago
I totally loved this place and Kristina was amazing. I had my pup, Canela, with me and she treated her as another member of the family, and for me, that is very important. I honestly hope that my timeline aligns with their availability and I am able to call this place home! Again, Kristina, I thank you for showing me this great place.
erika de guzman rated Lakeside Terraces 5 stars
11 months ago
I moved from California to Michigan, Kristina made it very easy for me to be able to apply to Lakeside Terraces and it was a pleasure being able to work with her and the transition from California to Michigan was super easy. Lakeside Terraces is beautiful and I would recommend anyone looking to move from another state to reach out to Kristina or anyone in the leasing staff. They are amazing!

Frequently Asked Questions About Lakeside Terraces

Are the apartments at Lakeside Terraces older, and what should I be aware of when moving in?

Yes, the apartments are older and tenants have noted the necessity to meticulously document any wear-and-tear upon move-in to avoid responsibility for pre-existing damages.

What is the level of support provided by the office staff for new tenants?

The office staff, including property managers and leasing agents, have been commended in reviews for their welcoming, supportive, and efficient assistance to new tenants, making transitions smoother.

Have any safety issues been reported at Lakeside Terraces?

Some tenants have reported serious safety issues such as carbon monoxide leaks and pest infestations, which have been addressed by the maintenance team upon reporting, though these instances have negatively impacted the reputation of the community.

About Lakeside Terraces

Uncategorized
Beautiful Lakeside Terraces apartments in Sterling Heights are your gateway to the good life. From the resort-style pool to our on-property lake and playground for the little ones, our main goal is to enrich the lives of the residents who live and play in our community.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.