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Kash Akhtar, Cleveland Clinic London

Kash Akhtar, Cleveland Clinic London Reviews Summary

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Orthopaedic Surgeons | London

24 Portland Pl, London W1B 1LU

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Kash Akhtar, Cleveland Clinic London?

As of Mar 13, 2024, 39 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Kash Akhtar, Cleveland Clinic London's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
January 28, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Kash Akhtar, Cleveland Clinic London's customers had a positive experience.

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Kash Akhtar, Cleveland Clinic London

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Kash Akhtar, Cleveland Clinic London's customer reviews analysis

Evaluating the overall company reputation of Cleveland Clinic Portland Place Outpatient Centre through customer reviews reveals a highly positive image. The analysis of the feedback indicates consistent praise for the clinic's staff, including receptionists, nursing personnel, and doctors. Specialist such as Dr. Everitt and Dr. Philp Batty are commended for their personal touch and efficient treatment plans, while support staff are noted to enhance the patient experience with welcoming and helpful service. The facility itself earns recognition for professionalism, cleanliness, and up-to-date medical practices. However, minor criticisms are acknowledged, such as organizational issues and a policy on the number of guests allowed in consultation rooms. Recurring themes of exceptional care, remarkable service, and the superiority of inputs compared to other health facilities could potentially skew patient expectations, but overwhelmingly, Cleveland Clinic Portland Place Outpatient Centre is esteemed for elevating UK healthcare to a higher standard.

Positive Feedback

Key positive aspects indicated in customer feedback about Cleveland Clinic Portland Place Outpatient Centre revolve around the exceptional service quality and staff professionalism. Notably, doctors receive high commendations for their personable approach, clear communication, and tailored treatments. The clinic's environment is described as welcoming and serene, providing comforts, such as refreshments and attentive care, that distinguish it from other facilities. The implementation of advanced tools like MyChart enhances patient engagement by enabling easy access to medical information and communication with healthcare providers. Lastly, efficiency and punctuality, particularly in relation to appointments and procedures such as blood tests and prescription handling, further reinforce positive impressions, signifying the clinic's effectiveness and patient-centered approach.

Concerns and Threads

Despite the wealth of positive feedback, there are select negative aspects drawn from customer reviews for Cleveland Clinic Portland Place Outpatient Centre. One critique highlights a policy restricting patients to only one guest in the consultation room, which is seen as limiting compared to NHS standards which allow more. This is flagged as a concern for those who may need additional support during their visit. Another area of dissatisfaction comes from minor organizational challenges mentioned by patients, although these appear infrequent. These points suggest the need for policy review to ensure comfort for all patients, and comprehensive organizational scrutiny to maintain the high standards expected by the clientele.

Frequently asked questions about Kash Akhtar, Cleveland Clinic London

What healthcare services does Cleveland Clinic Portland Place Outpatient Centre offer?

Cleveland Clinic Portland Place Outpatient Centre provides a wide range of healthcare services including orthopaedic care, pre-op consultations, and various specialist treatments. The clinic employs a diverse staff of health professionals including reception personnel, nursing staff, and doctors.

Do patients have access to their medical information at Cleveland Clinic Portland Place Outpatient Centre?

Yes, patients have access to an advanced tool called MyChart, which allows them to view test results and communicate with their doctors without needing to book additional appointments, ensuring a streamlined and engaged patient experience.

How many guests can accompany a patient during their consultation at Cleveland Clinic Portland Place Outpatient Centre?

Currently, the policy at Cleveland Clinic Portland Place Outpatient Centre permits one guest to accompany a patient in the consultation room. This policy has received some criticism for being restrictive, and potential patients should inquire if changes have been made to accommodate additional guests.

Recent customer reviews and testimonials for Kash Akhtar, Cleveland Clinic London

Kash Akhtar, Cleveland Clinic London
Aaron Steward
5-Star
a week ago
I could not recommend Cleveland Clinic at Portland Place enough. The service I have received has been nothing short of amazing. From the reception staff to the doctors that I have seen, everyone is welcoming and happy to assist in any way they can. Dr Everitt has provided me with a service that I wish I had done a long time ago, rather than being neglected by the NHS for nearly 5 years. He is extremely personable, providing me with clear and factual information, whilst suggesting the most suitable treatment for me. I am so thankful to Cleveland Clinic!
Kash Akhtar, Cleveland Clinic London
ibrahim altheban
5-Star
a month ago
I made an appointment with the doctor. He was very understanding and cooperative. I will recommend him to anyone looking for an orthopedic doctor Philp Batty He gave me free extra time for tomorrow to read the report and x-rays. All the employees are friendly and helpful. I am surprised by the service and time given to the patient. I had assistance from Ms Hayet and Ms Haneen they were amazing .👍
Kash Akhtar, Cleveland Clinic London
Yvonne M
5-Star
3 months ago
What an amazing place to be! I had an appointment to see one of their renommé orthopaedic surgeon, mine oh mine 5 stars is only the minimum to give to this place!! I need to give more stars. Amazing place, professional Staff, and customer services his excellent.
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Overall Rating

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Overall Rating
4
/5
39
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About Kash Akhtar, Cleveland Clinic London

Orthopaedic Surgeons

Cleveland Clinic is one of the largest and most respected hospitals in the country. Our mission is to provide better care of the sick, investigation into their problems, and further education of those who serve. Learn more about our leadership, vision, values and model of healthcare. Every life deserves world class care. Call or visit our website for appointment information.

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