Junk King Houston North has garnered a generally positive reception from customers, as evidenced by the content of the reviews provided. A recurring theme across these testimonials is the commendation of the staff's punctuality, professionalism, and courtesy. Timeliness seems to be a strong suit, with several reviewers noting that Junk King's teams arrived before the scheduled times and were efficient in their work, enhancing the overall customer experience. Moreover, the exceptional customer service skills displayed by the employees are frequently highlighted, with specific shoutouts to staff members such as Andre, August, and Felix. The speed and responsiveness in addressing service requests, including same-day pickups, have contributed positively to customer satisfaction levels. However, although the company is often recommended for its customer-oriented approach, some isolated incidents have tainted its reputation. These involve negative encounters with rude customer service representatives and communication gaps leading to service delays, which are of note when considering the overall company image.
Read more
What Customers Are Saying About Junk King Houston North?
customer service skills they shown was immaculate
Polite quick and even swept
courteous and professional
very responsive
great job
Super quick, efficient
incredibly fast and delegent
on time, transparent, and professional
extremely rude
completely horrible customer service
Trustguide uses AI to extract key phrases from reviews about Junk King Houston North and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that 80% of Junk King Houston North's customers had a positive experience.
Positive
80%
Neutral
0%
Negative
20%
Junk King Houston North Ratings
5
As of Based on 1236 revies as of Jun 11, 2024
Junk King Houston North Score
80%
As of Based on 1236 revies as of Jun 11, 2024
Got a busrning question about Junk King Houston North?
Claim your profile. Tell the world about your key services, industry customers, or other valuable information.
Customer Reviews
As of Jun 11, 2024, 1236 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Junk King Houston North's publicly available reviews View source
Sherricare Charles rated Junk King Houston North5 stars
3 months ago
The guys that came out to remove the items I had was amazing. They were here before my scheduled time. The customer service skills they shown was immaculate. They were very nice and courteous. I would recommend your company to family and friends. Thanks for making this as easy as possible for me. The guys you sent to remove my items was the best. Please forgive me for not remembering their names.
Janet Rapel-Palumbo rated Junk King Houston North5 stars
5 months ago
I called them to pick up some garbage on the side of the business, Everything was completed within 2hrs from the initial call. Polite quick and even swept the space the garbage was sitting.
I highly recomend them.
Yvonne deArmas rated Junk King Houston North5 stars
5 months ago
My roommate Cindy hired the Move King to remove a mattress set, and other household items. Andre, who was our remover, was very courteous and he was actually early. I liked that he called with time of arrival. The job was done efficiently and expediently. I would highly recommend Junk King for junk removal. Cindy
Frequently Asked Questions About Junk King Houston North
How quickly can Junk King Houston North respond to service requests?
According to customer reviews, Junk King Houston North is known for their prompt response to service calls, often scheduling pick-ups on the same day or the next day after contact.
Do the removal teams from Junk King Houston North clean up after item removal?
Yes, several reviews mention that Junk King Houston North's staff clean the area from where items were removed, adding to the thoroughness of the service.
Are there any concerns regarding the customer service at Junk King Houston North?
While most feedback is positive, there are isolated reports of negative interactions with staff. It seems to be an exception rather than the norm with most customers experiencing excellent service.
Junk King Houston North provides fast, eco-friendly junk removal services in the Houston, TX area for your personal or commercial junk hauling needs. We offer full-service junk pickup and self-service dumpster rentals to get almost any job done. We are rated #1 nationally for our customer service because we enjoy taking care of our customers. To minimize what we put into landfill, we reuse, recycle, or donate as much as possible. We are locally owned and operated, licensed, and fully insured. We provide transparent pricing with no hidden fees, unlike other junk removal companies. We look forward to providing you with an exceptional junk removal experience. Call us today to schedule your free, onsite estimate!
Expand
How is this report generated
Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.