London Waste Management Reviews

The overall sentiment for London Waste Management’s rubbish removal service in London is mixed, with strong polarization between positive and negative experiences. Reviewers consistently note cases of prompt scheduling, careful handling of heavy items, and professional teams that communicate arrival times and offer convenience. However, there are frequent and significant criticisms regarding disorganization, disputed charges, unresolved issues, and unhelpful customer service, which affect overall trust in the company.

Common feedback includes praise for staff professionalism and efficiency when collections go smoothly, such as timely pick-ups and clear communication via WhatsApp or text. Several customers especially highlight convenience and friendly crews. Nevertheless, negative themes are persistent throughout these reviews: repeated references to unreliable scheduling, extra or unclear charges, confrontations over payment or load size, lack of follow-up, and dismissive behavior from office staff.

Overall, London Waste Management’s reputation in the London area is sharply divided. While some customers experience efficient, friendly service, others encounter substantial frustrations regarding reliability, billing disputes, and communication breakdowns. The company’s varying performance leaves its reputation inconsistent within the local rubbish removal market.

London Waste Management provides rubbish removal and waste disposal services for residential and commercial customers in London. The company handles the collection and removal of unwanted items, including furniture, construction materials, and various bulky waste, through scheduled appointments arranged online or via phone.

London Waste Management operates by offering quotes based on customer-submitted information and photographs. Jobs are managed through scheduled time slots, and communication is maintained via WhatsApp, email, or text messages. Removal processes range from same-day pickups to larger, multi-crew jobs involving multiple site visits and follow-up as needed.