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Josh Deshong Real Estate Llc
Josh Deshong Real Estate Llc

Josh Deshong Real Estate Llc Reviews Summary

Estate Agents | Dallas, TX

What do customers say about Josh Deshong Real Estate Llc?

As of Mar 05, 2024, 113 customers have reviewed this business and rated it 4 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Verified by
Souad Boumerar
Published on
March 5, 2024
Last updated
March 13, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
Positive
Neutral
Negative
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4
/5
113
reviews
Excellent
Good
Average
Fair
Poor
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Josh Deshong Real Estate Llc's customer reviews analysis

Evaluating the reviews for Josh DeShong Real Estate, LLC reveals a polarized customer experience. From the data gathered, some clients have had seamless transactions and praised specific team members for their exceptional service. The company has been noted for its client advocacy, informative communication, and attention to the nuances of real estate deals. Customers like these highlight the firm's dedication to customer care throughout the process of real estate transactions. However, a substantial number of reviews express dissatisfaction with the company's business practices, particularly during the offer phase of selling properties. Recurring complaints detail experiences of perceived unethical negotiations, where initial offers are allegedly reduced at critical moments, causing distress and inconvenience to sellers. Issues of responsiveness post-transaction, particularly concerning leaseback deposits, have also been a noted concern. This dichotomy suggests a reputation with contrasting extremes, depending on the client's role in the transaction (buyer or seller) and the individual agent handling the case.

Positive Feedback

Among the positive feedback for Josh DeShong Real Estate, LLC, several key aspects stand out. A number of clients have reported highly satisfactory experiences due to the advocacy and communication skills of individual agents, such as Jackelyn Kramer, Matthew Masien, and Michael Dobbs. These agents were commended for their dedication and hard work, keeping clients well-informed and cared for throughout the transaction process. Exceptional marketing strategies, including superior photography for listings and rigorous negotiation on behalf of the clients, have been instrumental in obtaining offers swiftly and at desirable prices. The level of service was often compared favorably to traditional real estate services, with some experiencing a degree of client care that surpassed industry norms.

Concerns and Threads

On the flip side, negative reviews for Josh DeShong Real Estate, LLC cluster around a few troubling practices. Some sellers describe an experience characterized by offers that are revised downwards just before the closure of the deal, often citing a reduction of tens of thousands of dollars from the initial offer. This has led to accusations of the company engaging in predatory negotiating tactics and causing undue stress for sellers. Additionally, concerns have been raised regarding the post-sale follow-up, with specific instances of unresponsiveness to clients' needs related to leaseback agreements. These issues paint a picture of recurrent dissatisfaction in business ethics and customer care post-transaction.

Frequently asked questions about Josh Deshong Real Estate Llc

What should I expect in terms of negotiation tactics when selling my home to Josh DeShong Real Estate?

Based on past reviews, sellers should be prepared for the possibility of initial offers being reduced at later stages in the negotiation. It's advised to approach the negotiation process with caution and consider securing legal or professional advice.

How responsive is the team at Josh DeShong Real Estate after closing a sale?

While some reviews indicate excellent customer care throughout the sales process, there have been reports of reduced responsiveness after the closing of sales, particularly regarding leaseback deposits. Ensure you have clear communication channels and agreements in writing.

Can I trust the customer service at Josh DeShong Real Estate?

Customer experiences are mixed. There are instances of customers feeling very well taken care of by individual agents who are attentive and provide excellent service. However, other reviews suggest a breach in trust and service expectations. It's recommended to thoroughly vet your agent and establish clear expectations upfront.

Recent customer reviews and testimonials for Josh Deshong Real Estate Llc

Josh Deshong Real Estate Llc
Gina Black
5-Star
a month ago
I am looking at all of the bad reviews on here but my experience was quite the opposite. I represented the seller and Josh himself was the Buyer. He did not reduce the price at option expiration and everything was smooth and we closed on time. My seller was happy!! Great, Smooth Transaction!
Josh Deshong Real Estate Llc
Das-no- Das
5-Star
2 months ago
Do not do business with this guy. Go to Facebook and find investment group in your town and post your property directly for cash buyer to purchase. If you Buyer, Make sure you do not sign their contract but TREC contract if in Texas. I am filling in small claim court to get my money back.
Josh Deshong Real Estate Llc
Scott Savage
5-Star
8 months ago
No integrity. If you are a seller, do not entertain an offer from Josh DeShong Real Estate, JDR or anything that has to do with this company. As the reviews have stated, they will make a full cash offer only to reduce it drastically before signing. Does not seem like a good way to conduct business. Our house was off the market for a week after they made a full cash offer. Then they changed their offer then changed their offer to 30k below asking on the last day before signing! After they kicked rocks, we ended up closing over our asking price a few weeks after. IF YOU ARE SELLING YOUR HOME, DON'T DO BUSINESS WITH THIS COMPANY.
Read all reviews
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4
/5
113
reviews
Excellent
Good
Average
Fair
Poor

About Josh Deshong Real Estate Llc

Estate Agents

Josh DeShong Real Estate helps people buy and sell real estate throughout North Texas. Ranked as a top team in US by RealTrends in the Wall Street Journal, Jdre is a staple in DFW real estate, and has been for 15 years running.Call Jdre today for a free, no-obligation virtual consultation.

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