
Joe Schneider - Allstate Insurance Reviews
Rated 4.9 based on 287 Reviews
Insurance Services in Chicago
521 W North Ave, Chicago, IL 60610, United States
Published on
February 19, 2024
Last updated
July 10, 2025
Overall, the reputation of Allstate Insurance: Joe Schneider is characterized by a predominantly positive customer experience, with a few hiccups that impact the perception of the office. The bulk of the feedback underscores their competitive pricing, responsive and helpful nature, and a particular emphasis on the agency's capacity to provide personalized and immediate service. A significant trend amongst the positive reviews is the mention of agents by name, notably Tyson and Judy, which suggests a personal touch in their service deliveries. The standout positive aspects often highlighted include the office's patience, integrity, and the capability to offer the best deals to its customers. Conversely, a stark contrast is seen in a minority of reviews that share a narrative of frustration over policy management, hinting at possible operational inconsistencies, such as delays in policy changes and perceived indifference from the staff. This aspect presents a realm for improvement, particularly in internal communication and administrative efficiency. Recurring commendations for the staff's friendliness and professionalism also mark the reviews, implying that these are operational strengths within Joe Schneider's agency.
According to several customer reviews, Joe Schneider's agency provides competitive pricing options that many clients find satisfactory.
Customer feedback frequently praises the responsiveness and helpfulness of the agency's staff, with particular compliments directed at individual agents for their expedient service and communication.
Some customers have reported issues with policy changes, noting delay and a lack of effective communication, though such feedback constitutes a relatively small fraction of the overall customer experience.
We are a full service insurance agency for the great people of Illinois. People are the foundation of what we do and we take pride in properly protecting our customers, while explaining insurance in an easy to understand way. We are passionate and dedicated to giving back and making a difference in the Chicago community. Founded in 2005, we currently protect over 5,000 households in Chicago. We protect everything from cars and motorcycles to homes, condos, rental properties, and life insurance. We also work with businesses to provide voluntary benefits to help companies with employee retention while providing an employee paid benefit. Stop in and say hello, you may run into our mascot, Marley.