Jobalots Reviews

I have used this company for years and have had relatively good service but I wanted to share this recent experience with you. This is an email I sent to them today including photos of the item. In the interest of fairness I also send their response: Hello I have just opened these 2 items the order 211222. The items were only 0.50p. My point is how ridiculously dangerous it is to put these items into the auctions in the first place. Both items were smashed to smithereens. It is dangerous to your staff, the delivery drivers and your customers. What on earth is jobalot thinking? I am now lumbered with the problem of disposing of these items safely protecting myself and the bin men left to dispose of them. I am furious. What an absolute lack of respect not only for your good name but for the people you have a commitment to, i.e your employees, contractors and customers. I would appreciate a reply explaining how these items ended up going through the auction and if you consider them fit for resale to your customers. Regards. This is their response which i believe to be unethical and lacks a duty of care to their employees the delivery team and also the customers. "Hello Thank you for getting in touch. I've looked into this and I can see that this falls into the condition description advertised on the listing: Items are untested and unsorted by Jobalots and may be damaged, coming directly from the source company. All products will need to be checked, and in some cases repaired to current safety standards before resale. No warranty/guarantee on any items. Products might have missing parts. Perishable products may have exceeded their expiry/use-by dates. Please note that size, colour, and style may vary. Please note that your total inventory of your order may vary by +/- 10%. Images are for illustrative purposes only. In this case, we cannot offer any compensation, however, we hope this information will help inform your future orders. All the best,"

Selling and send damaged and faulty items and then refuse to refund, but they packing the items. Don't buy their rubish, as it is the right word for the items!!!!