Janice Rollefson Chang, Md, Faad - U.S. Dermatology Partners Reviews

The overall reputation of Janice Rollefson Chang, MD appears to be a mix of loyalty and discontent among patients. Loyal patients express high satisfaction with Dr. Chang's medical expertise, thoroughness, communication style, and personable nature. Positive testimonies emphasize her ability to provide informative and reassuring consultations as well as her readiness to see patients urgently if necessary. However, several reviews significantly criticize the office's administrative operations, specifically mentioning issues with billing, insurance claims, communication with staff, and prescription handling. These administrative concerns, particularly experiences with alleged misinformation and unresponsiveness, suggest the office may face challenges with organizational efficiency and customer service protocols, which adversely affect the patient experience and the practice's reputation.

Dr Janice Rollefson Chang is a Board-Certified Dermatologist in Texas City and Houston Clear Lake, Texas at U.S. Dermatology Partners, formerly Bay Area Dermatology Associates. Dr Rollefson Chang has been practicing dermatology since 1998. She specializes in all aspects of dermatology including acne, psoriasis, eczema, moles, skin cancer, and more. Dr Chang is accepting new patients.